Payroll Implementation Associate

About This Role

The Payroll Implementation Associate manages payroll implementations, ensuring projects are delivered on time and to a high standard. This role supports continuous improvement within the team, contributes to process optimization, and collaborates closely with cross-functional teams, playing a key role in maintaining a positive experience for customers throughout the implementation journey.

Responsibilities

• Independently manage project timelines and deliverables for payroll implementations
• Prepare and maintain accurate project documentation, including Blueprinting materials and handover notes
• Identify and escalate risks or delays early, working with team members or the Lead to resolve issues and maintain high-quality outcomes
• Support seamless handovers to Payroll Support by sharing best practices and addressing challenges
• Participate in retrospectives, share lessons learned, and contribute to ongoing process improvements
• Serve as a go-to person for resolving day-to-day implementation challenges
• Collaborate with functional stakeholders to address challenges and ensure alignment

Requirements

• Typically 2 years in payroll implementation or a related customer-facing payroll role
• Demonstrated ability to independently manage payroll implementation projects E2E
• Exposure to process improvement activities and participation in retrospectives or team enablement sessions
• Experience collaborating with cross-functional teams
• Solid understanding of payroll implementation processes and workflows
• Proficiency in project management tools (e.g., Rocketlane, Jira, Asana) for tracking timelines and deliverables
• Competence in preparing and maintaining project documentation, including Blueprinting materials and handover notes
• Familiarity with risk identification and basic mitigation strategies within implementation projects
• Native German speaker (or equivalent C2 level) and fluent in English (business language)
• Excellent organizational and time-management skills to manage multiple projects and competing priorities
• Effective communicator, able to clearly share updates, risks, and needs with both technical and non-technical stakeholders
• Collaborative team player who supports colleagues, shares knowledge, and seeks input when needed
• Open to feedback and committed to personal and professional growth
• Proactive in raising concerns and suggesting improvements

Benefits

• Competitive reward package – reevaluated each year – that includes benefits and pre-IPO equity
• 28 days of paid vacation, plus an additional day after 2 and 4 years