Payroll Executive

About This Role

Working within a welcoming team, the Payroll Executive ensures accurate and timely outsourced payroll production for various clients in accordance with statutory regulations, with a strong focus on customer service. This role involves managing a client portfolio, identifying service improvements and growth opportunities, and expanding knowledge of PAP Services and products. It suits a professional looking to make an impact in a growing team with hybrid working.

Responsibilities

• Ensure accurate and timely payroll end-to-end production for various clients in accordance with statutory regulations within payroll deadlines and requirements
• Service multiple clients as part of a team effort to deliver excellent service by actively engaging in Client Surveys, KAM and internal audits
• Contribute to team growth by actively seeking new opportunities with your client base including HR services, People Manager and Hot Topic Items
• Ensure up-to-date knowledge of statutory and legislative regulations by attending in-house training courses
• Increase efficiency by using Custom Imports, Data Ingestion and RSM
• Process starters, leavers, absences and work plans, variations and adjustments, salary changes, changes to benefits and allowances and different contract types, childcare voucher schemes, and pension deductions
• Process statutory payments
• Generate payroll reports, P45s etc., using in-house systems and Microsoft Excel
• Distribute payslips to multiple platforms
• Submit reports to HMRC via RTI
• Ensure procedures and key control documents are kept up to date for auditing purposes
• Complete any other ad hoc duties as required

Requirements

• Good practical understanding of payroll calculations, deadlines, and UK legislation and requirements
• Strong numerical abilities
• Proven experience in MS Office, in particular Excel
• Knowledge of month-end and year-end returns and balancing
• Ability to perform manual calculations, as and when required
• Passion for excellent customer service and maintaining quality relationships
• Strong attention to detail
• Excellent interpersonal and communication skills, both written and verbal with individuals at all levels
• Ability to work independently and as part of a collaborative team
• Good organisation and prioritisation skills, ensuring stringent deadlines are met
• Flexibility, adaptability, and problem-solving abilities
• Discretion and ability to maintain confidentiality

Nice to have:

• Previous experience of working in a multi-frequency payroll environment