Payments SME

We are

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 17,000+, and has 58 offices in 22 countries within key global markets.

Our challenge

We are looking for an experienced Payments Subject Matter Expert (SME) to support and improve cross-border payment services between the United States and the United Kingdom. Ideal candidate will provide expertise across payment products, operations, compliance, settlement, reconciliation, risk, and partner management. Working with Product, Engineering, Operations, Compliance, Treasury, and external payment partners, you will help deliver fast, reliable, cost-effective, and compliant USD–GBP payment experiences.

Additional Information*

The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Pittsburgh, PA/Dallas, TX is $115k - $125k/year & benefits (see below).

The Role

Responsibilities:

• Provide subject-matter expertise on USA–UK payment flows and payment rails, including ACH, Fedwire, Faster Payments, CHAPS, Bacs, SWIFT, and correspondent banking.
• Support the design and improvement of USD-to-GBP and GBP-to-USD payment journeys.
• Advise on settlement, cut-off times, payment status, returns, recalls, investigations, and exceptions.
• Define business, operational, and technical requirements for payment products.
• Identify opportunities to reduce payment failures, delays, manual processing, and customer complaints.
• Partner with Compliance, Risk, Fraud, Treasury, Finance, Product, and Engineering teams.
• Support regulatory requirements, including AML, sanctions screening, transaction monitoring, fraud controls, and customer protection.
• Monitor payment performance, reconciliation, partner SLAs, and operational incidents.
• Support audits, testing, product launches, and process improvement initiatives.

Requirements:

• Experience in payments, banking, fintech, treasury, or financial services.
• Strong knowledge of cross-border payments between the U.S. and U.K.
• Practical understanding of USD and GBP payment processing, clearing, settlement, and FX.
• Experience with payment operations, exceptions, returns, investigations, and reconciliation.
• Familiarity with payment networks such as ACH, Fedwire, Faster Payments, CHAPS, Bacs, or SWIFT.
• Strong analytical, communication, documentation, and stakeholder-management skills.
• Ability to translate complex payment processes into clear business and technical requirements.

Preferred Skills:

• Experience with fintechs, banks, remittance providers, payment service providers, or money services businesses.
• Knowledge of ISO 20022, SWIFT messaging, payment APIs, payment orchestration, or transaction-monitoring systems.
• Experience with regulatory, fraud, compliance, or treasury processes in the U.S. and U.K.

We offer:

• A highly competitive compensation and benefits package.
• A multinational organization with 58 offices in 22 countries and the possibility to work abroad.
• 10 days of paid annual leave (plus sick leave and national holidays).
• Maternity & paternity leave plans.
• A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region).
• Retirement savings plans.
• A higher education certification policy.
• Commuter benefits (varies by region).
• Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
• Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms.
• A flat and approachable organization.
• A truly diverse, fun-loving, and global work culture.

S YNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.