About the role
Duration: 3-6 months contract, Full-Time
Job Description:
- We are looking for compassionate and customer-focused professionals to join our team. In this role, you'll help patients access important prescription medications and support programs while providing a high-quality, personalized experience.
- Whether you're a recent graduate, early-career professional, or someone with experience in customer service, healthcare, case management, or call centers, we'd love to hear from you.
Responsibilities:
- Assist patients, healthcare providers, and pharmacies through phone and online interactions.
- Guide patients through program enrollment and eligibility requirements.
- Answer questions related to prescription assistance programs and medication access.
- Provide empathetic support and help resolve issues efficiently.
- Document interactions accurately and maintain patient records.
- Collaborate with internal teams to ensure a seamless patient experience.
- Support administrative tasks as needed.
Experience:
- Strong communication and active listening skills.
- A passion for helping people and delivering exceptional customer service.
- Empathy, patience, and emotional intelligence.
- Problem-solving and critical-thinking abilities.
- Ability to adapt in a fast-paced environment.
- Comfortable using computers and learning new software.
Skills:
- Effective Communication
- Attention to Detail
- Problem Solving
- Customer service
- MS Excel
- MS Word
- Outlook
Education:
- High School or GED required
Note:
- Employment Type: W-2
- Shift Timings -8:30am-5pm
About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
AI Statement:
By applying, you acknowledge that AI-assisted tools may be used during hiring.
IND01
Millions of jobs, with real people getting hired every day
Questions, answered
Click "Apply with JobAssist" – we tailor your resume and application to this role and submit it for your approval.
Yes. This role at US Tech Solutions was screened before publishing – we confirmed the employer before listing it.
The employer didn't disclose a salary range for this listing. JobAssist shows pay whenever it's available.
This position can be done from anywhere, with no in-office requirement.
Yes – every application is tailored from your profile and this job's requirements, and you can review and edit before it's sent.