About the role
Inspire health. Serve with compassion. Be the difference.
Job Summary
Responsible for scheduling patients requiring admission, diagnostics and/or treatment services. Ensures that all referrals are received and reviewed for accuracy, staffed properly/timely, and entered into computer-based scheduling system.
Essential Functions
- All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference.
- Receives telephone requests for services and referrals. Follows protocols for "day of", prep instructions, emergencies, and rescheduling. Maintains required logs: referrals, referral sources, missed visits, and complaints.
- Coordinates the scheduling of patients requiring admission, diagnostic procedures and/or classes. Gathers required patient demographic, clinical and financial information and related information as required by the referral/central intake form(s). Coordinates appointments and/or classes with the appropriate clinical and clerical staff.
- Participates in the payroll process to ensure accuracy, completion, and legibility of time slips.
- May be responsible for the recruitment / hiring process and on-call responsibilities, if supporting the agency.
- Performs other duties as assigned.
Supervisory/Management Responsibilities
- This is a non-management job that will report to a supervisor, manager, director or executive.
Minimum Requirements
- Education - High School diploma or equivalent preferred
- Experience - Two (2) years of related work experience preferred
In Lieu Of
- NA
Required Certifications, Registrations, Licenses
- NA
Knowledge, Skills and Abilities
- Knowledge of scheduling procedures
- Knowledge of services offered to provide accurate scheduling of clients.
- Communication skills
- Customer-oriented service skills
- Proficient in use of telephone equipment, voicemail, and computers
- Knowledge of medical terminology preferred
Work Shift
Day (United States of America)
Location
Greenville Memorial Hospital
Facility
2534 Medical Group Administration - Primary Care
Department
25341000 Medical Group Administration - Primary Care-Practice Operations
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