About the role
Summary
Identifies and to the extent possible resolves patient problems concerns and complaints by explaining hospital policies and procedures and notifying appropriate personnel of specific complaints. Investigates and documents patient complaints. Serves as a liaison between administration and patients in order to improve patient satisfaction with hospital services.
Education
Essential:
- Associate
Experience
Essential:
- One Year
Credentials
- Bonus Exclusions may apply in accordance with policy HR-004-026
Equal Opportunity Employer
Broward Health is proud to be an equal opportunity employer. Broward Health prohibits any policy or procedure which results in discrimination on the basis of race color national origin gender gender identity or gender expression pregnancy sexual orientation religion age disability military status genetic information or any other characteristic protected under applicable federal or state law.
Veteran's Preference
At Broward Health the dedication and contributions of veterans are valued. Supporting the military community and giving back to those who served is a priority. Broward Health is proud to offer veteran's preference in the hiring process to eligible veterans and other individuals as defined by applicable law.
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