Patient Experience Director
Empire Care Centers
RemoteFull timeMid levelPosted today
Apply with JobAssistAbout the role
Responsibilities:
- Greets and receives patients, family members, and visitors into the facility by serving as a liaison between families and staff.
- Performs a wide range of duties to provide a positive experience for patients, family members, and visitors during the patient's stay.
- Increase patient’s satisfaction, retention, and growth.
Qualifications/Requirements:
- Must have a minimum of two years long term care experience.
- Excellent customer service skills.
- Strong interpersonal skills with the ability to communicate effectively with all staff, residents, and family members.
- Ability to multi-task with attention to detail.
- Strong computer skills required.
- Excellent written and verbal communication skills.
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