About the role
Position Title : Patient Consent Strategist
Work Location : South San Francisco, CA, 94080
Work Schedule : Monday through Friday, standard 8-hour shift
Work Arrangement : Hybrid (three days on-site, two remote)
Position Summar y
:We are seeking an experienced product strategist to lead the definition, governance, and execution of patient consent product across our enterprise platform ecosystem. This person will serve as the connective tissue between our business teams, Consent Management Platform (CMP) vendor(s), and cross-functional stakeholders in patient strategy, marketing, medical, compliance, legal, and data governance
.
Background & Conte x
t:This is not a technical implementation role. This is a define, govern, align, and drive role. You will establish what consent management means operationally across our patient ecosystem, drive platform capability decisions, map consent workflows to business requirements, and facilitate alignment across stakeholders with competing needs and risk profile
s.
Key Responsibilit i
es:• Own the business-side implementation roadmap for CMP deployment: translate requirements into go-live milestones, identify business readiness gaps, and coordinate with IT/technical teams on delivery timeli
nes• Refine and optimize the consent management requirements framework for CMP deployment: document consent workflows, data requirements, and integration needs to inform configuration and test
ing• Lead business user adoption and change management: develop training materials, run workshops with patient strategy and marketing teams, and establish support processes for ongoing CMP operati
ons• Manage CMP configuration and testing: work with the vendor to configure consent workflows, question sets, and data mappings; validate that the platform behaves as intended before go-l
ive• Establish post-launch governance and monitoring: define how the business monitors CMP performance, escalates issues, and manages ongoing vendor relationships and upda
tes• Manage, in partnership with Omnichannel Product Manager, consent governance across stakeholders such as patient strategy, compliance, legal, IT, data science, and market
ing• Represent business needs in technical architecture discussions; represent technical constraints in business requirement conversati
ons• Coordinate with compliance and legal to ensure consent workflows meet regulatory requirements (CCPA, HIPAA, therapeutic area-specific regulatio
ns)• Establish consent analytics: enforcement success, regulatory audit readin
ess• Establish audit and reporting: how consent decisions are logged, retained, and reported for compliance verificat
ion• Partner with patient strategy, patient marketing, CX and data teams to develop first-party data collection strategy: which data points matter and how to design optimal consent experien
ces• Establish governance standards for how consent is collected, stored, and enforced—create clear playbooks and escalation paths when standards conflict with business priorit
ies• Communicate standards effectively across patient strategy, marketing, CX, IT, and legal teams through documentation, workshops, and ongoing stakeholder educat
ion• Operate as the clear voice of consent management across patient strategy, marketing, medical, IT, compliance, legal, commercial, and data te
ams• Provide clear recommendations with business and risk ration
ale• Facilitate alignment among stakeholders and operate in ambiguity — establish clarity where possible, document assumptions where
not
Qualification & Experi e
nce:• 8+ years of experience in product management, program management, operations, or strategy in pharma, healthcare, or regulated indust
ries• Deep understanding of consent management requirements in healthcare: HIPAA, CCPA, state privacy
laws• Strong operational and process design skills—can map workflows, identify decision points, define SLAs and govern
ance• Exceptional cross-functional leadership and stakeholder management, especially in matrixed environm
ents• Self starter and ability to work with minimal supervi
sion• Comfort with ambiguity and evolving requirements; proven ability to establish clarity and drive decisions for
ward• Bachelor's de
gree• Experience with consent management platf
orms• Pharma experi
ence• Prior experience managing patient strategy, patient engagement, or patient access programs (understanding the business operations that drive consent ne
eds)• Experience with multi-brand or portfolio-level govern
ance
Applicant Notices & Discla
- imersFor information on benefits, equal opportunity employment, and location-specific applicant notices, click
here
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local
laws.
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