About the role
Be a part of a world-class academic healthcare system, UChicago Medicine, as a Patient Case Specialist with our Patient Access Services Department. We are committed to a patient-centric, efficient health care delivery system that focuses on quality, safety, service, and operational excellence. This position is a 100% onsite opportunity. You will need to be based in the greater Chicagoland area.
The Patient Case Specialist will perform all pre-admission, admission, verification, pre-certification, financial, reception desk, expiration desk and ADT functions.
Essential Job Functions
- Performs a thorough analysis of patient's financial data
- Determines and meets requirements of third-party payors to secure reimbursement for inpatient services
- Documents all account activity to insure proper billing
- Captures complete and accurate patient demographic and insurance information for inpatient admissions
- Determines patient's liability; discuses liability with patient to secure payment
- Cross-trains to all Admission Services functions
- Performs other duties as requested by senior management
Required Qualifications
- A completed Bachelor’s degree and/or 3 or more years of relevant experience
- Good communication skills - verbal and written
- Candidate must be able to interact effectively with a variety of internal and external customers with tact, discretion, and courtesy
- Strong mathematical skills are required to calculate patient liability
Preferred Qualifications
- Experience working in a healthcare setting
Position Details:
- Job Type/FTE: Full-Time / 1.0 FTE
- Shift: Day
- Unit/Department: Patient Access Services
- Work Location: Onsite
- CBA Code: 743 Clerical
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