About the role
Under the direct supervision of licensed personnel, the Patient Care Technician (PCT) performs a variety of duties to assist the staff in delivery of patient care. The PCT spends a majority of his or her time interacting with, assisting, and supporting our patients. Provides general non-technical assistance to the nursing staff. Responsible for the general maintenance of equipment, room and supplies.
- Performs all responsibilities/duties required by surgical services, as defined in the scope of service, to ensure that the unique nature of the patients are addressed.
- Maintains the area, equipment, and level of supplies.
- Performs a variety of assisting and servicing activities, both with the patients and to help maintain the area.
- Maintains up-to-date and accurate documentation of data collected.
- Works effectively as part of the healthcare team to facilitate the unit’s ability to meet its goals and objectives.
- Demonstrates the skills and judgment necessary to provide direct care to patients in collaboration with licensed personnel.
- Provides and gives cooperative and courteous service to patients, staff, visitors, and others as part of the organization’s commitment to quality services.
- Maintains current knowledge/certification.
- Maintains supplies/inventory for department.
- Assist in other duties as assigned to support the operational needs of the department and organization.
- May be required to remain on campus immediately before, during, and after severe weather and/or disasters.
Minimum Education
- High School Diploma or Equivalent Required
Licenses and Certifications
- BLS for Healthcare Providers (BLS) American Heart Association Required
- Certified Patient Care Technician (APCT_ASPT) Preferred
Required Skills, Knowledge and Abilities
- Ability to communicate effectively (High proficiency)
- Must show initiative, maturity, and effectiveness in dealing with people
- Well-groomed in appearance
- Appreciation of and desire to be part of a healthcare team
- Must be able to return to the hospital/facility within 30 minutes of a Callback.
- Knowledge of basic medical terminology.
- Excellent customer service skills.
- Excellent organizational skills required. (High proficiency)
- Knowledge of acceptable ranges of blood pressure, pulse, oxygen saturation and EKG and reports any abnormal values to RN. (Medium proficiency)
- Ability to document and utilize electronic health record applications.
- Empathy and excellent listening skills. (High proficiency)
- Ability to deal appropriately with confidential information.
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