This patient care technician role in the CCU involves assisting nurses with direct patient care, including daily living activities, vital signs, and patient transport. The position requires a compassionate individual dedicated to providing quality healthcare services while maintaining dignity and respect for all patients and their families.
Responsibilities
Demonstrate knowledge and skills specific to a patient care technician in the CCU (e.g., ADLs, patient hygiene, vital signs, obtaining weights, emptying and documenting intake and output, obtaining blood sugar checks, positioning, lifting, turning, and ambulating patients)
Perform transports as requested (of patients, medications, supplies, and specimens)
Perform and record nursing care activities, such as changes in a patient's condition, behavior, and unusual incidents consistent with established policies, procedures, and protocols, as delegated by the registered nurse responsible for the patient
Regularly perform job tasks in accordance with hospital and department policy and procedure, including appropriate use of equipment, machines, and physical barriers and safety equipment
Assist in emergencies and codes according to established protocols
Promote the Vision and Mission Statements of The Medical Center at Princeton and the philosophy of the Nursing Department
Demonstrate regard for the dignity and respect of all patients, their families, guests, and representatives of other organizations, as well as fellow employees, volunteers, and medical staff in support of the Medical Center's mission
Provide assistance in obtaining EKG on patients in urgent conditions, setting up tube feedings, A-lines, and wound care
Report (and when appropriate, record) any changes observed in condition or behavior of patients and unusual incidents
Maintain established Princeton HealthCare System Standards for customer service
Demonstrate and explain the importance of answering call bells promptly, with courtesy and with appropriate follow-up
Explain the importance of patient satisfaction, relaying complaints from patients, visitors, or other departments to the nursing staff promptly
Demonstrate telephone courtesy skills including answering calls properly, identifying unit and self, and coordinating messages
Establish and maintain interpersonal relationships with patients, visitors, and other hospital personnel, while assuring confidentiality of patient information
Be accountable for improving patient care through adherence to all patient safety and quality standards, regulations, and best practices
Participate in quality assurance activities on the unit by attending unit staff meetings and meeting annual required in-services standard
Maintain competency through annual in-services and/or education
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Clean patient care equipment as directed
Obtain, stock, and organize patient care and unit supplies as assigned
Identify and report broken or malfunctioning equipment or needed repairs on the unit
Assist with admission or discharge of Critical Care patients according to specific duties: Admit/discharge patient in Affinity, admit patient to cardiac monitor, assign patient to nurse into the WestCall System, direct physicians and visitors to nurse caring for patient
Prepare charts and maintain pages for documentation with patient labels
Print patient labels
Copy charts for patients being transferred to other facility
Help facilitate transfer or discharge arrangements by contacting the contracted ambulance provider and adhere to established protocols
Ensure completion of EMTALA forms
Participate in keeping the nursing unit (patient rooms, workstations, and hallways) clean and well organized
Maintain strict standards of confidentiality and adherence to HIPAA standards
Attend PHCS activities such as Town Meeting and CNO Chats or other organizational activities
Requirements
Basic Cardiac Life Support (Required)
BLS/CPR certification
H.S. Diploma/GED (Required)
Six months of Nursing Assistant experience or currently enrolled in LPN/RN nursing program with successful completion of Nursing I
Benefits
Comprehensive compensation and benefits program
Prepaid tuition assistance programs
About the Company
Penn Medicine is dedicated to a tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical, and business professionals across all disciplines. Penn Medicine employees are actively engaged and committed to its mission to make medical advances that help people live longer, healthier lives.
Penn Medicine's mission is to advance knowledge and improve health through research, patient care, and the education of trainees in an inclusive culture that embraces diversity, fosters innovation, stimulates critical thinking, supports lifelong learning, and sustains our legacy of excellence.
