About This Role
This contract position in Cambridge, Minnesota, focuses on creating a smooth arrival experience for patients by managing accurate registration, insurance validation, and financial clearance activities. The role is ideal for a candidate with strong communication skills and attention to detail, capable of handling administrative tasks efficiently in a fast-paced clinical setting.
Responsibilities
- Welcome patients and visitors professionally, creating a positive and supportive front-desk experience
- Complete patient intake by entering and updating demographic, insurance, and contact information with a high degree of accuracy
- Confirm coverage details, eligibility, and benefit information to help prevent billing issues and delays in care
- Collect copayments, deductibles, and other patient-responsible amounts in accordance with established procedures
- Guide patients through available financial assistance options and support them with required application steps
- Maintain registration records, forms, and signatures within Epic and other relevant systems to ensure complete documentation
- Investigate and correct account discrepancies or registration errors to support clean claim submission and efficient follow-up
- Coordinate appointment scheduling changes and updates when needed to support patient access operations
Requirements
- Prior experience in patient access, healthcare registration, front-desk support, or a comparable customer-facing administrative role
- Working knowledge of insurance verification, medical benefits review, and patient financial responsibility processes
- Strong data entry and documentation skills with consistent attention to accuracy and confidentiality
- Ability to use Epic, Microsoft Office, and multiple computer applications effectively in a busy environment
- Clear verbal and written communication skills with a detail-oriented, patient-focused approach
- Comfortable handling sensitive information while following organizational and regulatory compliance standards
- Ability to stay organized, manage competing priorities, and work collaboratively with cross-functional healthcare teams
Benefits
- Medical, vision, dental, and life and disability insurance
- Eligibility to enroll in our company 401(k) plan
- Access to top jobs
- Free online training
Important Details
About the Company
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. They offer contract, temporary, and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
