About the role
Patient Access Coordinator
Job Details
Scheduled Work Hours: M-F 830 - 430
Regular Work Week: Monday through Friday
Work Arrangement: Hybrid
No Nights, Weekends or Holidays!
Free Parking!
Benefits Information
Why General Physician P.C.?
Work-Life Balance: Say goodbye to working nights, holidays, and weekends. No mandated overtime!
Comprehensive Benefits: Medical, dental, vision, and more.
Generous PTO: Enjoy your well-deserved time off.
401(K) with 3% Employer Contribution: Secure your financial future.
Employee Discounts: Exclusive deals, including Verizon Wireless.
Job Description
Join General Physician, P.C. - Your Gateway to a Fulfilling Healthcare Career! Are you a Patient Access Coordinator looking to take your career to the next level? General Physician, P.C., one of Western New York's most esteemed multi-specialty medical groups, is excited to welcome dedicated PACs to our growing family. With a competitive salary, comprehensive benefits, and a strong commitment to work-life balance, this is an opportunity you won't want to miss.
What you will be doing:
The primary purpose of this position is to provide patient access support through scheduling appointments and coordinating procedures and outpatient services.
- Perform patient outreach services including scheduling new and reoccurring appointments, contacting specialty practices and community services to schedule patient appointments and procedures.
- Complete all appropriate documentation in Epic including chart preparation and pre-visit documentation.
- Work collaboratively with practice managers, access coordinators, and GPPC support staff to ensure patient follow up is timely and accurate.
- Provide support for referral management including working in Epic to proactively schedule patient referrals within the network.
- Maintain a safe, secure, and healthy work environment by establishing and following standards and procedures, in accordance with internal and legal regulations.
- Deliver exemplary customer service in order to provide a positive patient experience across the organization.
- Perform other duties assigned by management.
Education And Experience
- High school diploma required; two-year college degree preferred
- Proven work experience in healthcare facility and/or strong customer service experience preferred
- Knowledge of insurance and medical terminology
- Strong written and verbal communication skills with ability to utilize computer programs
Join General Physician, P.C., and make a difference in the lives of patients while advancing your career!
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