Partner, Human Resources

About This Role

This role focuses on acting as a business partner to City of Dreams Gaming functions, ensuring colleague engagement is achieved through close communication. The HR Partner provides generalist HR advice and services, identifies HR issues and needs, and delivers day-to-day support to client groups.

Responsibilities

• Manage the implementation of human resource strategies, initiatives, and programs into the daily operations of departments, covering areas such as performance management, reward and recognition, and diversity management.
• Oversee and actively participate in the recruitment, selection, and training of appropriate colleagues to meet departmental requirements.
• Provide career advice and counselling to colleagues as required.
• Advise department management and colleagues on colleague relations issues to achieve effective outcomes.
• Review and monitor Human Resources KPIs (e.g., colleague absenteeism and turnover, annual leave accruals) for departments and initiate appropriate action based on KPI trends.
• Adhere to COD's health and safety requirements.
• Actively participate in health and safety activities to minimize workplace hazards and value the health and safety of all colleagues.

Requirements

• At least 6 years of Human Resources experience with at least 2 years as Assistant Manager
• Proven work experience in Hospitality, Entertainment, or Integrated Resort preferred
• Strong knowledge of Microsoft Office suite of products
• Bachelor’s Degree in Human Resources, Social Sciences, or Business Administration
• Certificate in Human Resources or Hospitality Management is an advantage
• Excellent verbal and written communications skills in English, Mandarin, and Chinese (Cantonese)
• Excellent communication, problem-solving, and customer service skills
• Excellent analytical and counselling skills
• Ability to work under pressure and tight timelines
• Excellent leadership skills and ability to work in a team environment
• Good understanding of Macau Labor Law and human resources functions
• Must be able to work long hours, evenings, and weekends
• Attention to details and meeting timelines is a must