About the role
NOW HIRING – PASSENGER SERVICES AGENT
Job Title: Passenger Services Agent
Location: Ted Stevens Anchorage International Airport (ANC), Anchorage, Alaska
Employment Type: Part-Time
Pay Rate: $16.25 per hour
Shifts/Hours: Day and night shifts available; must have open availability, including weekends and holidays
Company: HuntleighUSA
Join the HuntleighUSA Team
HuntleighUSA is urgently hiring Passenger Services Agents at Ted Stevens Anchorage International Airport (ANC). We are committed to delivering safe, reliable, and compassionate service to airline passengers every day.
If you are passionate about helping others, enjoy a fast-paced airport environment, and want to be part of a team that makes a real difference in the travel experience, we want to hear from you immediately.
Position Summary
The Passenger Services Agent provides courteous, efficient, and professional assistance to airline passengers who require wheelchair or aisle chair support. This role ensures every passenger is safely transported through the airport while maintaining HuntleighUSA’s high standards of safety, service, and professionalism.
You will serve as a welcoming presence for travelers, assisting them with navigation through the airport and ensuring they reach their destination with care and dignity.
Key Responsibilities
• Safely transport passengers to and from airport locations while maintaining awareness of surroundings and potential hazards
• Provide wheelchair and aisle chair assistance for departing and arriving passengers
• Assist passengers with luggage handling and ensure comfort and safety
• Offer support and guidance to passengers with visual or hearing impairments
• Escort passengers to gates, restrooms, dining areas, or animal relief areas as needed
• Communicate and coordinate effectively with gate agents, dispatchers, and airport staff
• Complete required reports and maintain accurate wheelchair usage logs
• Follow all TSA, airport, and HuntleighUSA safety and operational procedures
• Provide professional and courteous customer service to passengers, airline representatives, and team members
What We’re Looking For
• High School Diploma or equivalent
• Previous experience in customer service, hospitality, or airport operations is a plus
• Strong communication skills and a positive, professional attitude
• Ability to read, write, and follow verbal and written instructions in English
• Must pass pre-employment and random drug and alcohol screenings
• Reliable transportation to and from work required
Physical Requirements
• Ability to lift, push, or pull up to 75 pounds
• Ability to stand, walk, bend, and move for extended periods
• Ability to work indoors and outdoors in varying weather conditions
Work Environment
This role is based in a fast-paced airport environment with daily interaction with passengers, airline staff, and airport personnel. Team members are expected to maintain professionalism while ensuring safe, efficient, and compassionate service for all travelers.
Why Join HuntleighUSA
• Competitive pay and flexible scheduling
• Medical, dental, and vision benefits (eligibility may apply)
• Opportunities for growth and advancement within the company
• Hands-on experience in airport and airline operations
• Supportive, team-oriented culture where your work makes a difference
NOW HIRING URGENTLY – POSITIONS ARE IMMEDIATELY AVAILABLE AND FILLING QUICKLY
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