About the role
Role Overview:
The position involves delivering high-quality customer service in a retail environment as a Barista. The individual is expected to model company values by providing friendly, efficient service and maintaining cleanliness, safety, and food safety standards.
Key Responsibilities
- Greet and assist customers with questions or concerns in a courteous manner;
- Take and prepare beverage orders, ensuring product freshness and presentation;
- Operate brewing equipment and POS systems accurately;
- Maintain cleanliness, organization, and safety standards in the work area;
- Stock displays and perform other assigned duties.
Qualifications & Skills
- Valid Food Handlers Card;
- Customer service and retail experience preferred;
- Strong interpersonal skills and ability to engage with customers effectively;
- Physical ability to stand and walk continuously, lift up to 25 lbs., and occasionally lift up to 50 lbs.
Work Conditions:
Requires standing, walking, and lifting throughout the shift, with modifications available for individuals with disabilities.
Overall, the role emphasizes excellent customer service, adherence to safety procedures, and teamwork to create a positive customer experience.
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Questions, answered
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