About This Role
This supervisory role involves maintaining, planning, and implementing professional recreation services and programs at an Adult Recreation Center. It requires strong leadership, communication, customer service, and organizational skills to ensure successful operation in line with the department's mission and goals.
Responsibilities
- Supervise Recreation Services Representatives responsible for wellness, fitness, aquatics, and front desk operations at the Adult Recreation Center
- Interview, select, train, develop, evaluate, discipline, and terminate staff
- Provide staff with resources, equipment, tools, and knowledge to improve services
- Guide employees' work efforts in successful, creative, and resourceful decision-making
- Evaluate the effectiveness of recreation areas, facilities, and services
- Assist in ensuring the Adult Recreation Center and surrounding grounds remain a safe, clean environment for public use
- Organize and execute programming at the Adult Recreation Center
- Provide program and event management, customer service, and communication
- Distribute department marketing to the public
- Develop and introduce new recreation programs, activities, equipment, and materials to management
- Organize and execute key components of the Run Bentonville Half Marathon
- Work with administrative or other professional personnel to ensure recreation is balanced, coordinated, and integrated with special services
- Acquire sponsorships, donations, and/or other in-kind services for recreation programs
- Develop and maintain relations with other recreation providers in the community
- Assist in managing a budget of several hundred thousand dollars in expenses and revenue
- Participate in the development and monitoring of recreation program budgets
- Track expenses and revenues generated by programs and facilities
- Track daily, weekly, monthly, and yearly participation figures
- Implement corrective measures as needed and report status regularly
- Make recommendations for capital improvements and equipment
- Study local conditions and develop immediate and long-range plans to meet recreational needs of all age groups
- Enter purchase orders and execute purchases of equipment and supplies
- Provide exceptional customer service and communication to members and the public, with emphasis on serving the active adult community
- Foster cooperation and teamwork among city recreation and non-recreation personnel
- Participate in professional associations, conferences, workshops, and training to stay current with industry trends
- Establish and maintain contact with recreation service and equipment vendors
