About the role
Overview
Reporting to the Parking Events Manager, the Parking Supervisor will manage day-to-day event parking and transportation at the venue, Iowa State University.
This role pays an hourly rate of $17.00
Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching
This position will remain open until November 20, 2026.
Responsibilities
- Maintain core values while working on property.
- Inspect parking lots several times throughout the day.
- Ensure safe and efficient traffic patterns for all guests.
- Assist manager with event day operations of parking lots and traffic flow.
- Assist Manager with traffic management program and creating Traffic Command Center in SOC, monitoring real-time parking data.
- Assist manager with enforcement of employee parking program.
- Ensure event day checklists are followed & completed for the entirety of the event.
- Ensure the campus is set up and lots are ready for the event.
- Report traffic incidents in lots to the manager.
- Perform traffic material/supply inventory along with our parking operations.
- Perform inventory management.
- Assist the manager by gathering information to respond to guest inquiries and investigate complaints/concerns.
- Assisting with the continuous evaluation and adjustment of the pedestrian and vehicle wayfinding signage program.
Qualifications
- High school education or equivalent.
- 2-3 years of previous experience in event operations or parking operations. Previous supervisory experience is preferred.
- Strong customer service and communication skills.
- Ability to work effectively as a team player.
- Must have flexibility to work shifts on weekdays, weekday evenings, weekends, early mornings, and late nights and outdoors in all weather conditions.
- Experience working in the customer service industry is a plus.
- Must be able to legally operate vehicles.
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