About This Role
This Paramedic role at Busch Gardens involves training new team members, ensuring high-quality safety and guest service, and role-modeling daily operations. It suits a dependable individual dedicated to delivering exceptional guest service in a fast-paced environment.
Responsibilities
- Facilitate training using approved SOPs, lesson plans, and other training resources to ensure ambassadors are comfortable working in their assigned area or with their assigned equipment
- Certify, test, audit, and properly document ambassadors' training according to the Standard Operating Procedures of the assigned area or equipment
- Ensure that ambassadors receive the highest quality training related to safety and guest service
- Observe ambassador's performance and supplement training on a continuous basis
- Role model daily operations and procedures in completing responsibilities as an EMT/Paramedic
- Participate and assist with required compliance training, including evacuation drills and OSHA training
- Maintain a safe work environment and identify potential safety hazards
- Perform other duties as assigned
Requirements
- Be at least 18 years of age
- Be a current EMT/Paramedic at the park and meet all the requirements of that role
- Be in good standing (cannot have written warning or higher level of corrective action)
- Be able to thoroughly and effectively train new ambassadors in proper area procedures, safety procedures, and proper guest services
- Have strong written and verbal communication skills and be able to provide exceptional guest service
- Be able to maintain composure in stressful situations, multitask, make quick decisions, troubleshoot problems with training, and adapt to changes in a fast-paced work environment
- Be able to train on and properly use protective gear
- Be able to work independently with little to no supervision
- Be able to work in a team environment
Benefits
- FREE park admission
- Discounts on park admission tickets and passes for family and friends
- Park discounts on food, merchandise, etc.
- Scholarship opportunities
- Exclusive employee events and giveaways
About the Company
Busch Gardens is a place of thrills, fun, and positive, lasting memories that brings happiness and excitement to people from around the world.
