Paralegal

About This Role

Providing administrative and legal support to clients experiencing account deactivation and related disputes is the core of this paralegal role. The position involves legal research, document preparation, and client case management, working within applicable state laws governing paralegal activities.

Responsibilities

• Conduct research involving civil litigation procedures, small claims courts, contract disputes, and rideshare account deactivation matters under appropriate attorney supervision
• Assist with preparing complaints, statements of claim, affidavits, demand letters, motions, and other court-related documents
• Research court filing requirements, jurisdictional procedures, statutes of limitations, filing fees, and service-of-process requirements
• Review client documentation, including account deactivation notices, appeal correspondence, earnings statements, and supporting evidence
• Assist with preparing lost-wage calculations and supporting financial documentation
• Maintain organized case files and ensure documentation is accurate and complete
• Communicate professionally with clients regarding documentation requirements, case updates, deadlines, and administrative procedures
• Conduct client intake interviews and collect relevant information concerning account deactivation disputes
• Track case progress, filing dates, court hearing schedules, and other important deadlines
• Coordinate with clients to obtain supporting documents and evidence
• Prepare case summaries and administrative reports for internal review
• Respond to client inquiries promptly and maintain professional communication throughout the process
• Assist clients with understanding publicly available court filing instructions and procedural requirements
• Coordinate court-related administrative activities, including document submission, scheduling, and case tracking
• Communicate with court clerks regarding filing procedures and administrative requirements when appropriate
• Organize hearing materials, exhibits, and supporting documentation
• Assist with arranging court interpreters and identifying applicable advance-notice requirements
• Attend court proceedings when requested and permitted by applicable law, strictly in a non-attorney administrative or support capacity
• Coordinate with licensed attorneys when legal representation or legal advice is required
• Maintain accurate electronic records using case management and document management systems
• Monitor assigned tasks and deadlines to support timely completion
• Collaborate with management to improve internal case management procedures
• Assist with developing templates, intake forms, correspondence, and standardized administrative processes