Outside Sales Representative

About This Role

Outside Sales Representatives are responsible for driving profitable sales growth by building and maintaining strong relationships with new and existing customers. This role involves utilizing digital tools and company products to develop creative solutions, generate sales volume, and deliver exceptional customer service.

Responsibilities

• Sell, market, promote, and demonstrate products, effectively communicating their features and benefits
• Increase business by generating sales to new customers and selling additional products to existing customers
• Collaborate with leadership, team members, and suppliers in planning, tracking, and implementing sales strategies and developing new markets
• Assist customers with product selection and application using knowledge, internal specialists, and supplier representatives
• Establish and maintain customer relationships
• Learn and evaluate customer operations to identify objectives, requirements, and preferences, presenting tailored solutions
• Collaborate with customers and team members for product quotations and provide ongoing communication throughout the customer's purchasing lifecycle
• Work with management, credit, and customers to resolve payment issues promptly
• Gather and report information to management regarding the company, competitors, pricing, products, and current and future market trends
• Actively participate in professional development to improve selling skills and maintain technical capabilities, including company training, promotions, sales meetings, and supplier seminars
• Maintain accurate and timely records, including sales call schedules and expense reports
• Coordinate sales calls with vendors to introduce and demonstrate products, identify customer needs, and promote product and service solutions
• Utilize and champion digital tools, customer solutions, and services to gain a competitive advantage
• Perform other duties as assigned

Requirements

• 3+ years of sales or electrical industry experience
• Valid Driver's License
• High School Diploma or GED
• Ability to exhibit a positive, friendly, and helpful attitude with customers and be sensitive to their needs
• Customer-oriented and motivated with excellent communication, presentation, organization, and problem-solving skills
• Ability to prioritize and manage multiple tasks and deadlines
• Excellent negotiation skills, interpersonal skills, and ability to drive decisions with influence
• Product and application knowledge essential
• Highly self-motivated
• Familiar with Microsoft Office, relevant ERP systems, and Customer Relation Management Tools (CRM)