About the role
Job title: Outreach Specialist (Energy or Utility)
Location: New Brunswick, NJ
Position: Permanent
DESIRED SKILLS
Experience in energy and/or utility industry
LEED or CEM credentials
JOB DESCRIPTION
- This position is responsible for outreach activities to promote the Client energy efficiency program to the utility’s business customers as well as companies who provide energy efficiency equipment or services.
- This includes contractors, manufacturers, distributors, and engineers.
- The Outreach Professional is a member of a high-performance team, responsible for tracking progress against program targets, weekly/monthly/annual reporting of participation, developing resolutions to meet productivity, quality and client satisfaction goals/objectives.
- Must possess a can-do attitude and be willing to wear multiple hats.
- Recruit contractors, engineering firms, consultants, manufacturers, and distributors as official trade allies within the Commercial & Industrial Programs
- Work with building owners, property managers and/or facility engineers to identify potential projects for the energy efficiency programs
- Field industry events on behalf of CLIENT
- Develop and deliver program presentations to spur project activity
- Respond to customer inquiries by phone, electronically or in person, to develop projects
- Enter sales activity data into a CRM program
- Maintain professional appearance appropriate for a representative of our organization and the utility
- Develop and track adequate leads to ensure programs achieve energy savings targets
- Track and deliver upon Key Performance Indicators relative to lead generation, energy savings, quantity of participants, quantity of participating contractors and others as deemed appropriate by leadership team
- Be able to work in a team atmosphere, and willing to collaborate with colleagues on business development activities
MINIMUM REQUIREMENTS
- B.A. or B.S. in Business or 3+ years’ experience in sales, account management, or similar
- Ability to decipher technical jargon and effectively communicate those terms to individuals of varying skill levels
- Ability to generate and convert a high volume of sales leads
- Highly-polished communication skills—written and oral
- Ability to transition quickly between tasks
- Solid problem-solving capabilities
- Team player with positive attitude and ability to work effectively with different teams
- Solid computer skills, including proficiency in MS Word, Excel, PowerPoint, and CRM systems
- Willingness to travel within the sate of NJ up to 75% of the time
- Valid driver’s license
- Pre-employment drug and background screening
- Demonstrated ability to communicate clearly, effectively, and collaboratively with all levels of staff, participants, and community members, with excellent interpersonal and organizational skills
- Comfort and ease in facilitating groups of community stakeholders
- Outstanding people/interpersonal, collaboration, and advocacy skills
- Site visits will require physical activity for extended periods of time, including but not limited to, standing, walking with occasional, climbing, kneeling, and related field work as required
- Ability to work for an extended period of time with personal protective equipment (PPE)
- Bilingual – Spanish/English
- Lift and carry heavy appliances up to 20 lbs. occasionally
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