This optician role involves conducting pre-tests for the optometrist, filling eyeglass and contact lens prescriptions, and fitting and adapting lenses and frames according to policy. The position requires frequent interaction with patients, physicians, and other healthcare personnel in an office environment.
Responsibilities
Evaluate prescriptions in conjunction with clients
Determine clients
Recommend specific lenses, lens coating, and frames to suit client needs
Assist clients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescription
Measure clients
Prepare work orders and instructions for grinding lenses and fabricating eyeglasses
Verify finished lenses are ground to specification, receive into system, and call patients to inform them that the product is ready to be picked up
Instruct, dispense, and adjust products for clients
Instruct clients in adapting to, wearing, and caring for eyeglasses and contact lenses
Compute amount of sales and lead patient to Front Desk staff for payment collection
Help to work up patients for the Doctor, including all pre-testing and patient history data
Provide training for insertion and removal of contact lenses
Help in setting up referrals to outside Ophthalmologist offices for continuing care
Help in closing open referrals to the department
Keep track of inventory of frames, order and receive in replacement frames into inventory supply
Keep up to date with all product prices and knowledge
Help to maintain a clean and sterile environment for patient care, including cleaning of equipment and frame products
Answer patient concerns over the phone and respond in a timely manner
Help to open and close department and complete nightly orders to be shipped to the lab
Help to order all contact lens and frame product supplies weekly
Prepare and work reports to completion, as needed, under the direction of the Director of Optometry
Maintain up-to-date knowledge of current Electronic Medical Records and Optical Management Software systems and associated equipment and websites
Perform other tasks as needed under the direction of the Director of Optometry
Requirements
Must be at least 18 years of age
Must have reliable transportation
High school diploma or equivalent
Associate
Ability to analyze situations and solve problems at strategic and tactical levels
Excellent interpersonal and customer service skills
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Tailored applications submitted
Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies
Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors
Practiced at organization and planning
Employ critical thinking and problem solving
Maintain composure and operate with emotional intelligence
Ethical reasoning and decision-making
Strong attention to detail
Receptive and responsive to feedback
Excellent verbal and written communication skills
Time management, prioritization, and sense of urgency
Proficient with Microsoft Office Suite or related software
Nice to have:
Two years of experience working within a healthcare setting
Bachelor's degree in healthcare related studies
Important Details
Schedule: May be required to sit and/or stand for prolonged periods, work longer than eight-hour shifts, and to work both day/evening/weekend shifts
About the Company
Work is performed in an office environment and involves frequent personal and telephone contact with patients, physicians, and other healthcare personnel. Interaction with others is constant and interruptive.
