Optician

About This Role

Opticians assist in patient care and support Optometrists by measuring acuity, obtaining medical and ocular histories, reading prescriptions, and fitting and dispensing glasses and contact lenses. They also maintain optical equipment and supplies, assist with patient intake and frame selection, order lenses, instruct patients on lens care, perform minor triage, sterilize equipment, and stabilize clinic flow.

Responsibilities

• Interpret prescriptions written by ophthalmologists and optometrists
• Collect eye measurements, including corneal width and thickness
• Assist patients with the selection of eyeglass and lens treatments, including tints and coatings
• Create work orders for lab technicians to ensure delivery of the proper lenses
• Adjust eyeglasses to ensure a proper fit
• Repair broken frames
• Educate clients on proper eyeglass and contact lens care
• Assist with medical history intake, including main complaint, optometric pre-testing procedures, retinal photography and measurements, and vital statistics
• Assist patients with follow-up instructions and/or appointments
• Monitor patient information exchange for referrals
• Monitor patient flow, assisting Optometrist with procedures as necessary: set up patients in exam room, facilitate Optometrist's ability to achieve standard productivity level
• Recommend scheduling adjustments or enhancements to achieve productivity level; work with scheduling staff, Optometrist, and Clinic Manager to achieve necessary adjustments
• Assist in scheduling and confirming appointments according to clinic policies in coordination with Patient Services Coordinators
• Answer incoming calls courteously and professionally, taking messages and screening calls for medical urgency
• Respect and maintain patient confidentiality at all times
• Stock exam rooms, sterilize equipment, and maintain instruments
• Keep inventory of clinical materials and supplies, order supplies and glasses as needed
• Help compile patients
• May participate in off-site clinics
• Attend and participate in regularly scheduled meetings
• Wear appropriate clinic dress, including protective hand gloves when handling needles or sharp objects; observe universal precautions
• Assist Optometrist with prescription refills

Requirements

• One year of experience working in a healthcare clinic setting
• High school graduate
• Bilingual Spanish/English
• Valid CA driver
• Current valid CPR certification

Knowledge of:

• Sterilization techniques