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Optician at Wisconsin Vision - JobAssist
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Home›Jobs›Healthcare›Optician
Wisconsin Vision logo

Optician

Wisconsin Vision

RemoteFull timeMid levelPosted today
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About the role

Opticians assist customers with frame selection, eyewear fitting and vision plan reimbursement. We specialize in patient education, helping our clients get the most out of their insurance plans. This job involves constant customer interaction in person and over the phone, so a sociable personality is a must.

Full-time job openings for opticians

Wisconsin Vision is Mt. Pleasant's finest and fastest-growing eye care center. We’re accepting applications from opticians and eye care professionals in the Mt. Pleasant area.

Job Description

Role: Optician

Reports to: Center Manager

At Wisconsin Vision, we believe everyone deserves to see more life. We strive to deliver spectacular experiences to both customers and team members. Come and work for the largest family owned optical in the Midwest, a leader in providing exceptional patient care and the latest in optical technology. Our stores are fast-paced and energetic, with motivating teams and meaningful work that will make you feel good about coming to work every day. You do not need optical experience to apply, we will provide extensive and on-going optical training as soon as you start.

About the Optician role: Opticians assist customers with frame selection, eyewear fitting, and vision insurance reimbursement. We specialize in educating patients about their eyewear needs as well as their insurance benefits. Development of strong patient relations is an important component of this role, and the ability to interact professionally with patients at all times is essential.

Duties include but are not limited to:

  • Trouble shooting and resolving patient optical concerns
  • Maintaining a clean environment throughout the center
  • Look up patient insurance eligibility and enter insurance information into POS
  • Striving to achieve company target KPIs and individual goals
  • Support Optometrist with proper scheduling, transitions, recommendations, and charting.
  • Demonstrate product knowledge of lens choices and options
  • Minimize internal and external loss by following policies and procedures and performing scheduled inventories
  • Monitor patient communication on CRM platform
  • Sanitize exam instruments
  • Fit glasses to the patient, taking measurements and performing custom adjustments
  • Assist patients in shopping for their new stylish eyewear
  • Track cleaning supplies and equipment maintenance
  • Contact IT, ALE Support, Operations, or other stakeholders as needed with technology troubleshooting.
  • Teach patients how to safely insert and remove contact lenses
  • Run pre-screening tests for remote and in-person doctors

Job details

Workplace

Remote

Employment

Full time

Seniority

Mid level

Headquarters

Mt Pleasant, WI 53406

Posted

Posted today

About company

Headquarters

Mt Pleasant, WI 53406

Open jobs

4

Website

wisconsinvision.com

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Tailored applications submitted
  • Upload exam data to EMR (electronic medical record) systems
  • Guide patient through exam process
  • Maintain professional atmosphere and demeanor throughout patient visit
  • Accurately input patient data and maintain digital patient files
  • Perform local tests including, slit lamp, auto-refractor, ancillary tests, visual field screening, retinal imaging, and lensmeter
  • Troubleshoot connection with remote doctors
  • Make lens recommendations based on finalized exam from doctor
  • Track cleaning supplies, broken equipment, computer supplies for re-order and maintenance
  • Maintaining equipment for daily use
  • Able to stand for extended periods and lift up to 50 lbs
  • Follow all company policies and procedures
  • All other duties as assigned
  • Basic Qualifications:

    • High school diploma or equivalency
    • Ability to navigate sales systems, computers, and calculators
    • Basic phone skills
    • Basic math skills
    • Able to navigate basic data entry

    The ideal candidate will:

    • Be excited about fashion and eyewear
    • Approach challenges as opportunities
    • Have strong communication skills
    • Be able to enter data and create orders with a high level of accuracy
    • Actively participate in creating a positive environment
    • Look forward to learning new things
    • Take pride in the appearance of the store

    Resources:

    • Why work at Wisconsin Vision in Mt. Pleasant
    • Retail jobs in Mt. Pleasant
    • Optometry jobs in Mt. Pleasant
    • Mt. Pleasant eye care center

    We offer full time and part time job positions. We're always looking for good team members, even when we are not actively hiring.

    Convenient location on 6035 Durand Ave. in Racine. We draw team members from Racine County from places like Kenosha, Caledonia, Mount Pleasant, Oak Creek, Milwaukee and the surrounding communities.

    Wisconsin Vision logoWisconsin Vision