About This Role
Opticians interpret prescriptions and assist patients in selecting, measuring, and fitting appropriate eyewear. This role involves instructing patients on eyewear care, evaluating lens types based on needs, and performing repairs and adjustments. It suits a detail-oriented individual with strong customer service skills who can maintain accurate patient records and assist with inventory and equipment upkeep.
Responsibilities
- Interpret prescriptions and assist patients in selecting appropriate eyewear
- Take optical measurements
- Measure and fit all eyewear
- Instruct patients in cleaning and handling of eyewear
- Evaluate patients with assistance in lens type based on their needs
- Repair, adjust, and dispense prescription lenses and frames
- Inspect all eyewear to ensure quality prior to dispensing to patient
- Assist with maintenance of material and supply inventory
- Assist in care and upkeep of department equipment, supplies, and work area
- Maintain accurate and up-to-date patient records
- File records, which include patient charges and applicable third-party coverage of eyewear
- Assist in the preparation and writing of reports including daily deposits, inventory reports, and other reports as needed
- Demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served
- Demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures
Requirements
- High School Graduate
- Typically requires 1 year of experience in an optician role that includes dispensing eyeglasses, knowledge of equipment, lenses, frames, and new optometry technology
- Basic computer skills including experience using mainframe or personal computer, which includes Microsoft Office and Windows applications
- Good customer service and communication skills
- Ability to communicate clearly with staff and patients through personal contact, telephone, and writing
- Ability to establish and maintain effective working relationships with patients, physicians, and other allied health care personnel
- Must possess a high degree of accuracy and attention to detail
- Ability to read, interpret, and apply departmental policies and procedures
- Ability to apply written guidelines and work practices to make decisions and solve problems
- Skilled in the instruction of cleaning and handling eyewear
