Optician

About This Role

An Optician assists patients with selecting and fitting eyewear, provides exceptional customer service, and supports the overall operations of the optical department. This role offers an excellent opportunity for individuals with a passion for eye care, retail sales, and helping clients improve their vision.

Responsibilities

• Assist patients in selecting frames that suit their style, needs, and prescriptions
• Measure and fit eyewear accurately to ensure proper comfort and vision correction
• Explain lens options, coatings, and frame features to customers to facilitate informed decisions
• Take precise measurements for lens prescriptions and coordinate with laboratories for lens fabrication
• Perform basic adjustments and repairs on eyewear as needed
• Maintain a clean and organized optical area, ensuring all equipment is sanitized and functional
• Support retail sales efforts by engaging with customers, answering questions, and promoting products
• Keep detailed records of patient prescriptions, transactions, and inventory management
• Collaborate with optometrists and other staff to ensure seamless patient care experience

Requirements

• Knowledge of medical terminology related to eye care is highly desirable
• Strong retail sales skills with the ability to promote products confidently
• Excellent communication skills to explain complex information clearly to patients
• Ability to work well in a team environment while providing exceptional customer service
• Attention to detail, organizational skills, and a professional appearance are essential for success in this role

Nice to have:

• Experience with Epic or other electronic health record systems
• Previous retail management experience

Benefits

• Dental care
• Disability insurance
• Life insurance
• On-site parking
• Paid time off
• Store discount
• Vision care