Operations Supervisor, Supervisor

Overseeing all food and beverage operations and ensuring an excellent dining experience is the core of this Operations Supervisor role, reporting to the General Manager of the restaurant. The goal is to increase review engagement, enhance guest experience, and revenue while maintaining a high level of employee engagement. This position suits a strong leader with experience in food and beverage management.

Responsibilities

• Manage food and beverage operations
• Create and maintain a food and beverage budget
• Lead team in providing exceptional customer service
• Create menus while taking into account budget, customer demands, and availability of ingredients
• Hire, train, and manage staff
• Establish goals and KPIs
• Adhere to all health and safety rules and regulations
• Provide sales and productivity reports to upper management

Requirements

• High school diploma/GED
• Extensive previous culinary experience
• ServeSafe or Food Handler’s Certification
• Familiarity with Microsoft Office, restaurant management software, and POS software
• Advanced knowledge of culinary techniques and recipes
• Ability to remain calm and thrive under pressure
• Excellent management and leadership skills

Nice to have:

• Certification from culinary school

Benefits

• Flexible scheduling
• Competitive compensation
• Career advancement opportunities

Important Details

• Team: reporting into the General Manager of the restaurant