Overseeing the safe, efficient, and compliant operation of depositing and packaging activities during an assigned shift is the core of this supervisory role. This position provides direct leadership to leads and production employees engaged in manufacturing, depositing, inspection, and packaging products. The supervisor is accountable for meeting production schedules and efficiency goals while maintaining product quality, employee safety, cGMP compliance, sanitation standards, accurate production documentation, and appropriate staffing.
Responsibilities
Oversee Depositing and Packaging operations for the assigned shift
Review production schedules and establish shift priorities based on production requirements
Ensure Depositing and Packaging lines are appropriately staffed and employees are properly assigned
Provide direction and support to Depositing Leads and Packaging Leads throughout the shift
Monitor production progress, line efficiency, product flow, quality, downtime, and staffing throughout the shift
Ensure production remains on schedule and take appropriate action when delays or operational challenges occur
Coordinate production changeovers, startup, shutdown, cleaning, and shift transition activities
Ensure appropriate materials, equipment, product, and staffing are available to support scheduled production
Act as a resource to production employees and fill operational gaps when necessary and qualified to do so
Communicate significant production issues, delays, or risks to Operations leadership
Oversee depositing operations to ensure products are manufactured according to approved Batch Manufacturing Records, specifications, and established procedures
Ensure required line checks are performed and documented, including applicable checks for gummy weight, shape, firmness, coating consistency, and overall product quality
Monitor process conditions and ensure established machine parameters and production requirements are followed
Ensure Cooks and other Depositing employees follow required manufacturing steps and documentation requirements
Verify required opening, closing, efficiency, cleaning, use, and shift changeover documentation is properly completed
Work with Depositing Leads to identify and address issues affecting product quality, productivity, or line efficiency
Ensure product or process deviations are appropriately documented and escalated
Oversee Packaging operations to ensure products are packaged according to the applicable BMR, Packaging Record, product specifications, and production schedule
Ensure employees perform required visual quality inspections and identify potential defects such as inconsistent size, shape, coating, or other visible quality concerns
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Ensure gummies are packaged in the correct quantities and correct packaging configuration
Monitor packaging workflow, including filling, sealing, labeling, inspection, packing, and other applicable processes
Ensure appropriate packaging materials and components are being used for the scheduled product
Help prevent product, label, lot, and packaging-material mix-ups
Ensure Packaging Leads monitor employee production pace and established production standards
Coordinate with Quality when product does not meet established requirements
Ensure Depositing and Packaging employees comply with current Good Manufacturing Practices (cGMPs), Standard Operating Procedures, Batch Manufacturing Records, work instructions, sanitation procedures, food safety requirements, and ILS policies
Maintain strong floor presence to monitor production practices, employee compliance, and product quality
Ensure required in-process checks and quality inspections are completed and documented
Immediately address or escalate concerns that could affect product quality, food safety, employee safety, or regulatory compliance
Partner with Quality personnel regarding nonconforming product, deviations, documentation discrepancies, and other quality concerns
Ensure questionable product is properly identified and controlled according to established procedures
Support investigations and corrective actions involving production or quality concerns when assigned
Supervise the day-to-day performance of Depositing and Packaging Leads and assigned production employees
Establish clear expectations regarding safety, quality, productivity, attendance, punctuality, teamwork, professional conduct, and cGMP compliance
Hold Leads accountable for managing their assigned lines and employees
Conduct regular floor observations and provide immediate coaching and feedback
Address employee performance, attendance, timekeeping, conduct, and policy concerns in accordance with ILS procedures
Document coaching and corrective actions when appropriate and coordinate with Human Resources on employee relations matters
Address employee concerns professionally and escalate significant issues when necessary
Promote a respectful, professional, accountable, and team-oriented workplace
Recognize strong employee performance and encourage continued development
Provide input regarding employee performance, training needs, advancement opportunities, and other personnel decisions within the Supervisor's assigned area
Ensure new Depositing and Packaging employees receive appropriate job-specific training
Oversee training and qualification of employees assigned to production positions
Ensure Leads are effectively training employees and consistently communicating operational expectations
Identify employee and Lead training gaps and coordinate additional or refresher training when required
Support cross-training to improve flexibility and production coverage
Coach and develop Leads in leadership, communication, documentation, accountability, production management, and problem-solving
Conduct or coordinate required job-specific training for production employees
Reinforce cGMP, safety, food safety, quality, sanitation, and operational training
Monitor established Depositing and Packaging KPIs, including production output, efficiency, downtime, waste, and quality performance
Review production results throughout the shift rather than waiting until the end of the production day to identify problems
Hold Leads accountable for accurate and timely completion of applicable KPI trackers
Identify trends or recurring issues affecting production performance
Develop and implement appropriate corrective actions within the Supervisor's area of responsibility
Communicate material production variances and recurring performance concerns to Operations leadership
Support continuous improvement initiatives to increase productivity, improve quality, reduce waste, and minimize downtime
Ensure Batch Manufacturing Records, Packaging Records, production checklists, cleaning logs, product cards, KPI records, and other required documentation are complete and accurate
Reinforce good documentation practices throughout Depositing and Packaging
Review production documentation for errors, omissions, or discrepancies
Ensure required corrections are completed according to established procedures
Verify applicable production transactions are properly completed in NetSuite
Ensure Work Order Issue and Work Order Completion activities are correctly documented before applicable work orders are closed
Maintain appropriate production and shift records required by ILS
Oversee proper setup, operation, adjustment, cleaning, and care of production and packaging equipment within the department
Ensure employees operate equipment safely and according to applicable procedures and training
Monitor equipment conditions and escalate abnormal operating conditions
Coordinate with Maintenance regarding equipment breakdowns, repairs, and non-routine maintenance requirements
Monitor production interruptions caused by equipment problems and adjust staffing or production priorities as needed
Ensure testing instruments, production tools, and equipment are properly cleaned, handled, and stored
Monitor equipment operation with the goal of reducing unnecessary downtime and product waste
Ensure production employees complete required cleaning and sanitation activities
Verify applicable A-Cleans, B-Cleans, product changeover cleaning, packaging-area cleaning, and other sanitation requirements are completed
Ensure cleaning and sanitation documentation is properly completed
Maintain production areas in a clean, organized, and inspection-ready condition
Coordinate with Sanitation personnel regarding cleaning needs and production schedules
Ensure waste, used trays, packaging material, finished product, and production materials are maintained in their appropriate designated areas
Promote a strong safety culture throughout Depositing and Packaging
Ensure employees comply with required PPE, equipment safety procedures, and ILS safety requirements
Address observed unsafe behaviors and conditions promptly
Ensure workplace injuries, incidents, near misses, and safety concerns are reported according to established procedures
Participate in incident investigations and corrective actions when assigned
Reinforce appropriate safety practices during production, equipment operation, cleaning, and changeovers
Provide operational input into SOPs, work instructions, training materials, checklists, and other production-related documents
Assist with identifying procedures that require clarification or improvement
Partner with appropriate departments when production processes or documentation require revision
Identify opportunities to improve production flow, employee utilization, product quality, sanitation, or efficiency
Support implementation of approved process improvements and ensure employees are properly trained on changes
Conduct or support shift-start meetings to communicate production goals, safety topics, quality concerns, staffing assignments, and shift priorities
Ensure effective handoff between outgoing and incoming shifts
Communicate outstanding production, quality, staffing, equipment, or documentation issues during shift transitions
Maintain effective working relationships with Quality, Maintenance, Warehouse, Sanitation, Human Resources, Planning, and Operations
Escalate significant concerns to the appropriate department when resolution exceeds the Supervisor's authority
Assign and direct work
Manage staffing and production priorities
Coach and develop Leads
Monitor employee productivity and performance
Manage attendance and timekeeping concerns
Ensure appropriate employee training
Address performance and conduct issues
Administer corrective action consistent with ILS policies and HR guidance
Provide performance feedback
Support employee development and advancement
Ensure policies and expectations are consistently applied across Depositing and Packaging
Requirements
Previous manufacturing or production experience required, preferably within food, dietary supplement, confectionery, gummy, or another regulated manufacturing environment
Previous supervisory or leadership experience required
Working knowledge of cGMP requirements and manufacturing documentation practices
Demonstrated ability to manage multiple production lines, staffing priorities, and competing operational demands
Experience monitoring production KPIs and operational performance
Strong computer skills and ability to work with manufacturing systems and production data
Strong written and verbal communication skills
Nice to have:
Experience leading hourly production employees in a fast-paced manufacturing environment strongly preferred
Experience working with Batch Manufacturing Records, production records, SOPs, and work instructions preferred
Experience with NetSuite or another ERP/manufacturing system preferred
Important Details
Shift: 3rd Shift
Leadership Expectations
Strong floor presence and ownership
Accountability and follow-through
Fair and consistent employee management
Professional and respectful communication
Production urgency without compromising safety or quality
Sound judgment and problem-solving
Attention to detail
Employee development and coaching
Cross-functional teamwork
Commitment to quality and continuous improvement
Consistent application of ILS standards and expectations
About the Company
This position requires the ability to manage multiple priorities in a fast-paced manufacturing environment, respond effectively to production challenges, develop employees and Leads, and work collaboratively with Quality, Maintenance, Warehouse, Sanitation, Human Resources, and other operational functions.
