Operations Supervisor

About This Role

Overseeing security operations across multiple client sites is the core of this Operations Supervisor role. It suits a natural leader with strong communication skills and a passion for delivering exceptional service, putting them at the center of daily operations and team success.

Responsibilities

• Supervise security officers and Field Supervisors across multiple locations
• Conduct site inspections and ensure post orders are followed
• Build strong client relationships through regular communication and service reviews
• Support new client start-ups and help shape site security plans
• Coach, train, and develop staff; assist with corrective actions when needed
• Manage schedules, staffing, and labor costs to ensure smooth operations
• Review reports, maintain payroll accuracy, and complete required documentation
• Respond to emergencies or incidents as needed
• Ensure compliance with company policies, safety standards, and legal requirements

Requirements

• 1+ year of security operations experience (or equivalent)
• High School Diploma or GED (Associate's Degree preferred)
• Strong leadership, communication, and customer service skills
• Ability to plan, organize, and problem-solve in a fast-paced environment
• Reliable transportation and communication
• Must be 18+ and legally eligible to work in the U.S.
• Must pass background check and drug screening
• Ability to remain calm during emergencies or high-pressure situations
• Regular driving required
• Occasional walking, bending, kneeling, or lifting up to 25 lbs
• Ability to handle confidential information professionally
• On-call availability for urgent situations

Benefits

• Opportunity to grow management skills
• Opportunity to build client relationships
• Opportunity to make a meaningful impact on daily operations

About the Company

Securitas USA provides security services to meet the unique needs of its clients to help safeguard their people and assets. Its core values are Integrity, Vigilance, and Helpfulness.