The Operations Supervisor plays a crucial role in leading and supporting the operational team at BB&C Enterprises, LLC DBA Domino's Pizza. This position is ideal for a detail-oriented and motivational individual who can foster a collaborative and inclusive work environment, ensuring excellence in all processes while empowering team members to achieve organizational goals.
Responsibilities
Supervise and lead team members in the absence of senior management, providing clear direction and support
Conduct regular performance reviews and provide constructive feedback to foster professional development
Implement progressive discipline procedures in accordance with company guidelines while maintaining empathy and fairness
Create and maintain a safe, positive, and inclusive work environment that promotes respect and collaboration among all team members
Attend and actively participate in leadership and development training sessions to enhance supervisory skills
Monitor daily operations to ensure compliance with company standards, industry regulations, OSHA requirements, and local, state, and federal guidelines
Ensure team members are trained and consistently follow established procedures and safety protocols
Identify operational inefficiencies and make recommendations to senior management for process improvements
Conduct regular inspections of the work area to verify proper functioning of equipment and adherence to quality standards
Troubleshoot operational issues and implement timely solutions to maintain productivity
Prepare accurate daily and period reports on key performance indicators, including productivity metrics, staffing levels, and operational efficiency
Compile statistical data and analyze trends to support informed decision-making
Maintain detailed records of team performance, training completion, and safety incidents
Communicate progress, challenges, and recommendations to senior management in a transparent and timely manner
Accurately track and manage inventory of operational supplies and materials
Coordinate ordering and replenishment of supplies to ensure adequate stock levels
Work collaboratively with vendors and suppliers to schedule deliveries and maintain supply chain efficiency
Monitor budget awareness and support cost-control initiatives
As needed, work alongside team members to perform operational tasks and meet production or service goals
Demonstrate proficiency in all operational functions and rotations
Lead by example, showing commitment to quality and efficiency in all tasks
Requirements
High school diploma or GED
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Minimum 2-3 years of documented supervisory experience
Minimum 2-3 years of operational, production, or manufacturing experience
Strong proficiency with Microsoft Office software
Excellent verbal and written communication skills
Demonstrated ability to lead, motivate, and develop team members
Knowledge of safety standards and regulatory compliance (OSHA, GMP, or equivalent)
Strong organizational and time management skills
Ability to analyze data and prepare reports
Conflict resolution and problem-solving abilities
Flexibility to work a full-time schedule, including nights, weekends, and holidays as needed
Willingness to support a 24-hour operation and be on call when necessary
Ability to pass a background check
Physical capability to stand and walk for extended periods, lift materials up to 25 lbs. frequently and 50 lbs. occasionally, and work in varying environmental conditions
Nice to have:
Domino's multi-unit supervisory experience
Some college coursework or a 2-year college degree
Industry-specific certifications or training
Experience with inventory management systems
Experience with scheduling and resource planning software
Proven track record of implementing process improvements
Experience in a fast-paced, diverse work environment
Bilingual capabilities
Experience with performance management and employee development programs
Benefits
Opportunities for career growth within the world's #1 pizza company
Participation in leadership and development training sessions
Important Details
Schedule: Full-time, including nights, weekends, and holidays as needed
Application Process
Submit your application through the designated platform
About the Company
BB&C Enterprises, LLC operates under the Domino's Pizza brand, recognized as the world's #1 pizza company, offering opportunities for career growth and development in a dynamic work environment.
