Operations Manager, Robot

About This Role

This operations manager role at DoorDash Labs focuses on ensuring efficient execution of operations and maximizing data collection and commercial supply. The role involves working with robotics and automation to transform last-mile logistics.

Responsibilities

• Rigorously track daily KPIs and work with all sides of operations to maximize output and commercial availability of supply
• Establish strong relationships and followership with operations team managers and a co-located service team, motivating the whole team to work as one
• Incorporate, adopt and refine daily and weekly processes for the management of real-time operations, working closely with other leaders
• Build strong relationships with cross-functional partners, including real estate, technical program management, engineering and many other key stakeholders to provide an understanding of the current state of operations and resource allocation
• Contribute with creative operational solutions to complex and ambiguous technical problems, unlocking the next big autonomy bet
• Provide onsite leadership and expertise for incident response, in the case things do not match expectations and need guidance and leadership
• Work effectively in gray space, bringing clarity to uncertainty, to enable tactical and strategic decision making and push the program forward

Requirements

• 6+ years of experience
• Experience leading teams of 20+
• Experience in autonomous vehicles and/or robotics or anything autonomous
• Believe in 1% improvement every day
• Valid U.S. drivers license required and a successful completion of MVR required

Benefits

• Opportunities for equity grants
• Comprehensive benefits package to all regular employees
• 401(k) plan with employer matching
• 16 weeks of paid parental leave
• Wellness benefits
• Commuter benefits match
• Paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
• Medical, dental, and vision benefits
• 11 paid holidays
• Disability and basic life insurance
• Family-forming assistance
• Mental health program
• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week)