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Operations Manager in India's Biggest BPO

Gratitude India

RemoteFull timeMid level₹17k – ₹19kPosted today
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About the role

Lead operations, ensure KPI/compliance adherence, and manage daily workflows. Drive team performance, resource planning, and continuous improvement while handling escalations and maintaining stakeholder communication.

Required Candidate profile

5+ yrs operations experience with Google product exposure. Skilled in KPI management team leadership, performance analysis, and process improvement Strong communication and coaching abilities required

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