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Operations Manager, Business Operations at Joko - JobAssist
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Home›Jobs›Business & Management›Operations Manager, Business Operations
Joko logo

Operations Manager, Business Operations

Joko

RemoteFull timeMid levelPosted today
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About the role

About This Role

This Operations Manager role is a key part of the Business Operations team, focusing on strategic and complex challenges within one of Joko's operational areas such as Content, Product, Revenue, Finance, Marketing, or Team. The role involves deep diving into tough challenges, leading bold initiatives to enhance performance, and designing scalable solutions that drive growth and efficiency.

Responsibilities

  • Redesign sales and account management processes to drive conversion and retention (Revenue Operations)
  • Rebuild and optimize CRM (Hubspot) to empower data-driven decisions (Revenue Operations)
  • Lead high-impact projects that directly influence top-line growth (Revenue Operations)
  • Automate cash collection, invoicing, and reporting flows end to end (Finance Operations)
  • Build internal tools that give real-time visibility into financial performance (Finance Operations)
  • Reimagine how money moves through the business and fix what’s broken (Finance Operations)
  • Scale the creation and quality control processes for merchant offers across all markets (Content Operations)
  • Build AI-driven tools that multiply team output and accuracy (Content Operations)
  • Help to manage a dedicated BPO team to deliver flawless, high-volume content at speed (Content Operations)
  • Own and evolve Joko's tool stack (Notion, Slack, Claude & MCPs) and make every team faster, smarter, and more secure (Team Operations)
  • Automate cross-functional workflows: onboarding, OKRs, access management for frictionless scale (Team Operations)
  • Lead ESG, IT security, and simplification initiatives that keep Joko compliant and future-proof (Team Operations)
  • Optimize key product metrics like catch rate, coupon success, or banking connection (Product Operations)
  • Build tools that help Product teams move 10x faster (Product Operations)
  • Own key product integrations, acting as strategic POC with external partners (Product Operations)
  • Structure and scale how marketing performance is tracked, measured, and optimized (Marketing Operations)
  • Automate workflows for growth and CRM teams to boost campaign velocity (Marketing Operations)
  • Build robust internal systems to improve ROI visibility and strategic decision-making (Marketing Operations)

Requirements

  • Graduated from a top-tier engineering, business, or applied science program
  • 2+ years of experience in operations, strategy, consulting, or a similar role
  • Loves tackling complex, ambiguous problems with structured thinking, creativity, and a bias for action
  • Relentlessly curious, detail-obsessed, and driven to optimize processes
  • Enjoys getting hands dirty and making things work better, faster, smarter

Job details

Workplace

Remote

Employment

Full time

Seniority

Mid level

Headquarters

Paris, Île-de-

Posted

Posted today

About company

STATION F is the world's biggest startup campus based in Paris, gathering a whole entrepreneurial ecosystem under one roof..

Millions of jobs, with real people getting hired every day

200,000+
New jobs added daily
7,000,000+
Verified job listings
1,000,000+
Tailored applications submitted
  • Looks for scalable, tech-enabled solutions before reaching for manual fixes
  • Excited by building automation, tooling, and data flows
  • Sees AI as a core lever and is always exploring new ways to make work faster and smarter
  • Thrives in multi-stakeholder environments, constantly seeks productivity gains, and is always thinking three steps ahead
  • Can own and drive complex cross-functional projects from A to Z with minimal guidance
  • Explains complex ideas clearly and concisely, in both written and verbal formats
  • Proactive, hands-on, and thrives in fast-paced, ever-evolving environments
  • Fluent in English (spoken and written)

    • Nice to have:

    • French language skills

    Benefits

    • Equity for everyone with the chance to own a piece of what you build
    • Half-day each week dedicated to leveling up with AI by exploring new tools, iterating hard, and sharpening your skills
    • Yearly offsite in amazing locations and budget for team-building events & monthly in-person gatherings
    • Contribution to ClassPass subscription
    • 8-week leave paid 100% for the second parent
    • Flexible remote work: choose to work from the office or from home with no constraints if living in Paris. Access to a coworking space and a coworking budget if living elsewhere.
    • Work from anywhere: work from most countries in the world for up to 3 months per year.

    Important Details

    • Team: small, elite team

    Application Process

    • Intro call: Quick screening with the Hiring Manager or the Talent team
    • Step 1 – Team interview (45 min): Conversation with two Joko team members (could include the Hiring Manager, people from the team you’d join, or colleagues from other teams)
    • Step 2 – Role-specific assessments:
      • For non-engineering roles: A take-home case study followed by a 45-min interview. Both output and real-time thinking are assessed. The exercise will be relevant to your role (e.g. analysis, strategy, or process design).
      • For engineering roles: A 90-min live technical interview on CoderPad covering code understanding, review, system design, and product thinking (with AI serving as a collaboration tool).
    • Step 3 – Leadership interview (45 min): Conversation with a SteerCo member and a Founder.
    • References: Up to 3 calls with former colleagues or managers.
    • You may also be invited for coffee with team members to get a feel for our culture.

    About the Company

    Joko is a tech company and certified B Corp, founded in Paris, with over 120 talents across Paris, Barcelona, and New York. More than 6 million users save money every day at over 10,000 merchants with Joko. It has expanded its products to make shopping smarter, becoming an AI shopping app with Juno, a shopping assistant. Having reached profitability in its core market, Joko is now scaling globally, with a strong focus on the US.

    Headquarters

    Paris, Île-de-

    Open jobs

    26

    Website

    stationf.co
    Joko logoJoko