Operations Manager

About This Role

Overseeing daily operational activities and ensuring service excellence are the core functions of this full-time, on-site role. The Operations Manager will lead a team, optimize processes, and ensure compliance with safety and quality standards, contributing to overall organizational success.

Responsibilities

• Lead and oversee daily operational activities
• Manage team performance
• Optimize processes
• Ensure service excellence in line with company standards
• Develop and maintain staff schedules
• Foster employee engagement
• Ensure compliance with safety and quality standards
• Collaborate with partners and clients to enhance service delivery outcomes
• Contribute to process improvements
• Contribute to resource allocation
• Contribute to overall organizational success

Requirements

• Strong leadership, team management, and conflict resolution skills
• Proficiency in operational planning, resource allocation, and performance monitoring
• Experience in compliance, safety protocols, and quality standards within the healthcare sector
• Excellent communication, problem-solving, and decision-making abilities
• Ability to work effectively in an on-site environment, maintaining strong client and team relationships
• Flexibility, dedication, and a passion for contributing to the healthcare industry

Nice to have:

• Experience in project management or process improvement strategies is a plus
• Bachelor

About the Company

Crothall Healthcare, part of Compass Group USA, is a leading provider of healthcare support services, enhancing operational efficiency in various healthcare settings. They enable hospitals and health systems across the nation to focus on patient care with services such as Environmental Services, Healthcare Technology Solutions, Patient Transportation, and Facilities Management.