About This Role
This Operations Executive role focuses on owning business problems from definition to implementation, structuring analysis, and testing hypotheses. It involves interrogating operational and driver behavior data to identify trends, size opportunities, and translate insights into measurable initiatives. The position suits a professional who can lead acquisition and retention initiatives and run day-to-day supply-side operations.
Responsibilities
- Own business problems from definition through to implementation, structuring the analysis and testing your hypothesis along the way
- Interrogate operational and driver behavior data to surface trends, size opportunities, and translate insights into initiatives with measurable outcomes
- Track the competitive and regulatory landscape, including competitor moves, pricing and incentive strategies, and LTA and other regulatory developments, and translate what you find into recommendations for the business
- Build the analytical case behind decisions: opportunity sizing, unit economics, scenario modeling, and honest post-implementation review of whether the change actually worked
- Develop deep knowledge of the industry and the driver journey, and use it to design and refine our value propositions
- Lead acquisition and retention initiatives by forming the hypothesis, designing the campaign or intervention, measuring the result, and iterating
- Work in cross-functional teams to deliver projects from ideation through implementation, influencing stakeholders without direct authority
- Run day-to-day supply-side operations across driver onboarding, support and compliance to a high standard of efficiency and quality, keeping operational data and documentation accurate enough to make decisions on
- Ensure operational readiness for new features, policies and programs, including regulatory operations and the supporting documentation
- Build and manage relationships with internal and external stakeholders through proactive follow-ups and ongoing support
Requirements
- Minimum bachelor's degree in business administration, economics, analytics or a related discipline
- Experience in a role that required real problem solving and analysis, such as business operations, strategy, consulting or analytics
- Comfortable presenting findings and recommendations to stakeholders, including senior ones
Nice to have:
- Previous experience in ride-hailing, transport, or logistics
- Familiarity with Singapore's ride-hailing and point-to-point transport industry
Application Process
- Only shortlisted candidates will be contacted
About the Company
Stigious Pte Ltd is a company that operates under EA Licence No.: 26C3544.
