Operations Engineer, Server & Infrastructure

Job Description:

• Operate and maintain corporate server infrastructure across multiple countries, including virtualisation platforms, Windows and Linux systems, and associated services.
• Plan and execute operating system, firmware and infrastructure patching, including testing, rollback planning and compliance tracking.
• Manage infrastructure monitoring and alerting to ensure effective coverage, timely response and resolution of identified issues.
• Manage backup operations and recoverability, including backup verification, scheduled restore testing and recovery checks.
• Administer virtualisation platforms, including host lifecycle, capacity management, VM provisioning, inventory management and platform migrations.
• Provide operational support for Active Directory and related identity services, including directory changes, migrations and regional cutovers led by the Engineering team.
• Investigate and resolve incidents and recurring system issues, working with internal teams and vendors where required.
• Develop and maintain scripts using PowerShell, Bash or Python to automate recurring operational tasks such as patching, provisioning, reporting and system checks.
• Maintain accurate runbooks, system documentation, operational procedures and troubleshooting guides.
• Identify and implement agreed improvements to systems, tooling and operational processes.
• Participate in scheduled out-of-hours maintenance and the team's on-call rotation.

Job Requirements:

• Bachelor's degree or higher in Computer Science, Information Technology or a relevant field.
• Minimum 2 years of relevant experience operating production server infrastructure in a similar role.
• Hands-on experience administering enterprise virtualisation platforms such as Proxmox VE, VMware vSphere and vCenter, or equivalent.
• Practical experience with patch management and infrastructure monitoring across a server estate.
• Experience administering Windows Server and supporting enterprise Active Directory environments.
• Linux administration experience, including packages, services, storage and troubleshooting, is highly advantageous.
• Scripting capability in PowerShell, Bash or Python for operational automation.
• Experience with enterprise backup platforms such as Veeam is advantageous.
• Microsoft, virtualisation or Linux certifications are advantageous.
• Comfortable supporting infrastructure across multiple countries and time zones, including scheduled out-of-hours work and on-call support.
• Strong analytical and troubleshooting skills, with ownership of issues through to resolution.
• Good interpersonal and communication skills, with the ability to work effectively with regional IT teams, users and vendors.
• Initiative, enthusiasm and willingness to learn in a fast-paced environment.
• Passion for technology and continuous improvement.