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Directing large-scale customer delivery operations with a strong focus on service quality, productivity, and operational performance is the core purpose of this leadership job. The ideal candidate will oversee complex omnichannel environments, guide major transitions and launches, and partner closely with cross-functional leaders to support workforce planning, training, governance, and technology enablement. This is a high-impact opportunity for someone who can balance operational rigor with team engagement and business results.
Our client is a leader in the Technical Services space.
