Operations Director

About This Role

Directing a specific area of a restaurant, such as Front of House, Back of House, Food Safety, or Training, is the core of this leadership role. The position requires a high aptitude for leading teams, producing results, creating buy-in, and other leadership attributes, along with grit and self-motivation.

Responsibilities

• Maintain a positive working relationship and treat all employees with respect while providing them with direction and feedback
• Communicate employee performance and policy/procedure violations to management for appropriate handling
• Strictly adhere to all Company policies and procedures
• Produce positive business results through leading teams
• Insure that Team Members follow recipes and read tickets to accurately prepare all orders
• Insure that Team Members are extremely accurate with weights and measurements for all recipe items
• Insure that Team Members work at a pace to maintain restaurant's established speed of service guidelines
• Insure that workstations are clean at all times
• Insure that cashiers follow cash handling procedures at all times
• Execute proper security and cash handling and control procedures and hold cashiers accountable to adhering to policies and procedures
• Insure that Team Members monitor dining room, restroom, parking lot and overall facility cleanliness
• Perform any of the tasks above as needed throughout shift
• Address guest issues that may arise; consult with management regarding complex issues

Requirements

• Able to work 40 hours
• Coachable
• Reliable
• Positive attitude
• Great customer service
• Leadership experience
• Proven track record of producing results and building relationships
• Must be available on Saturdays

Nice to have:

• Open availability

Benefits

• Health benefits (for certain levels of leadership)
• Scholarship opportunities
• Sundays off
• Flexible scheduling
• Advancement opportunities
• Fun work environment
• Free food!

About the Company

This Chick-fil-A Restaurant is located just south of Beltline on Preston Road, and aims to serve delicious food with great customer service while having a lasting impact on its team and community. The company specifically strives to partner with local schools to serve teachers and students, and is committed to developing and equipping team members to be future business leaders.