Operations Director

About This Role

Directing the operations of a highly technical manufacturing site is the core of this role, providing strategic and operational leadership primarily for the medical device and other regulated industries. This position involves managing day-to-day operations and core business functions to achieve operational excellence, meet customer commitments and quality standards, and consistently achieve financial objectives. The role suits a leader with experience in complex manufacturing, lean transformation, team development, and delivering results in a fast-paced environment.

Responsibilities

• Guarantee production and customer deliveries are completed in full, on time, within specifications, and at the most cost-effective levels
• Define and achieve operational financial goals, including productivity, profitability, and cost improvement targets
• Lead operational performance with full accountability for staffing, business results, and P&L management
• Establish, communicate, and execute Business Unit goals, objectives, and performance expectations
• Define and execute operational programs aligned with strategic plans and annual operating goals
• Meet with Executive Leadership on a regular basis to review and evaluate key operational performance indicators (KPIs)
• Participate in quarterly business reviews with key customers and stakeholders
• Partner cross-functionally to establish strategic plans that support business growth and operational excellence
• Direct and oversee Purchasing, Production Control, Planning, Manufacturing Engineering, Test Engineering, Maintenance, Manufacturing, and Logistics functions
• Champion a culture of continuous improvement through Lean Manufacturing methodologies and operational excellence initiatives
• Lead value stream optimization efforts to improve efficiency, throughput, quality, and customer satisfaction
• Drive Lean tools and business systems including 5S, Kaizen, Kanban, Visual Management, Standard Work, and Lean Daily Management
• Implement workforce strategies that attract, retain, and develop a highly engaged and motivated team
• Foster a culture of servant leadership, accountability, collaboration, and employee development
• Navigate organizational change effectively while maintaining operational stability and customer commitments
• Serve as a visible and approachable leader who inspires teams through influence, coaching, and leading by example

Requirements

• Bachelor's degree in Engineering, Operations Management, Business, Manufacturing, or a related discipline required
• 10+ years of manufacturing leadership experience, including 5-7+ years in senior operations management roles within large manufacturing organizations or Director-level responsibility within a smaller organization
• Experience managing complex, highly technical manufacturing sites utilizing advanced manufacturing technologies
• Strong experience with high-tech molding operations, automation equipment, precision manufacturing, and engineering-driven production environments
• Demonstrated success deploying and sustaining Lean Manufacturing and Lean Business Systems across manufacturing operations
• Deep understanding and application of Lean methodologies which may include Value stream mapping, 5S, Kaizen, Kanban, etc.
• Proven track record of driving operational performance improvements while maintaining quality, compliance, and customer satisfaction
• Strong P&L ownership and financial acumen
• Experience leading manufacturing organizations through growth, transformation, and change
• Exceptional communication skills with the ability to influence at all levels of the organization
• Strategic mindset with the ability to simplify complex issues and execute effectively
• Executive presence with strong presentation and stakeholder management skills
• Ability to thrive in a fast-paced environment with changing priorities and business demands
• Strong cross-functional leadership experience partnering with Engineering, Quality, Supply Chain, HR, and Executive Leadership teams
• Demonstrated servant leadership approach with a focus on people development, coaching, and team engagement
• Approachable, confident, and authentic leadership style that builds trust and accountability

Nice to have:

• MBA or Master's degree preferred
• Experience within Medical Device, Pharmaceutical, Life Sciences, or other highly regulated manufacturing environments strongly preferred
• Engineering background or significant technical manufacturing experience preferred

Benefits

• Full range of medical, dental, and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement

Important Details

• Application deadline: 12-12-2026

About the Company

Flex is a diversified manufacturing partner that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in growth in a respectful, inclusive, and collaborative environment.