This director-level position is responsible for the overall operational leadership of Bridges of Colorado, ensuring that the organization's functions align with its mission and values. The role involves overseeing fiscal, human resources, information technology, and office space needs, and leading a team of office managers to support participants in the criminal justice system with mental health needs.
Responsibilities
Participate in onboarding, education, communities of practice, team meetings, and professional development opportunities as recommended or required by Bridges leadership and supervisor
Support the Bridges team in providing effective and meaningful services for participants through person-centered, solution-focused, and collaborative practices within the operational functions of the Office
Supervise office managers, including training, planning, assigning, and directing work; quality control and priority management; and delivery of supervision and support to the administrative team
Lead or provide input into and participate in discipline, dismissal, and hiring processes for direct reports
Focus on innovation and support of methods and processes for meaningful resources and experiences for all Bridges employees
Identify areas for professional development of the office manager team
Manage direct reports and support their professional development with a whole-person approach
Support the leadership and liaison teams in innovatively centering the voices and experiences of participants through design, implementation, and management of operational systems which remove employee barriers
Champion a positive culture and take leadership of the role in alignment with Bridges
Provide long- and short-term strategic and operational leadership of the Office's operational functions and needs, including fiscal, human resources, information technology, and office space
Create and direct innovative solutions and continuous improvement strategies to enhance operational support services
Develop or implement fiscal rules, procedures, and internal controls to ensure consistent and efficient administrative services within broader regulatory, statutory, and constitutional requirements
Prepare, analyze, and provide monthly budget monitoring updates and budget management strategies to the Executive Director
Assist the Executive Director with budget-related deadlines
Assist the Executive Director in preparing the Office’s annual budget submission, budget requests, supplemental requests, figure-setting, budget-related legislative issues, and legislative responses to requests for fiscal analyses
Develop and oversee a procurement and contracting management policy, process, MOUs, and systems for the Office, ensuring compliance with fiscal rules and state law, including maintaining appropriate documentation
Millions of jobs, with real people getting hired every day
200,000+
New jobs added daily
7,000,000+
Verified job listings
1,000,000+
Tailored applications submitted
Maintain and secure confidential personnel records of employees and applicants, including hiring materials, job descriptions, employment letters, I-9 documentation and other onboarding materials, benefits enrollment and terminations, workspace agreements, personnel actions, and employee IDs, position numbers, and necessary personal information according to state and federal laws and regulations
Stay current with personnel rules, policies, laws, and other rules and regulations regarding Office and state benefits
Provide oversight and develop processes to ensure employees are sufficiently informed of benefits available to them and are assisted with benefits enrollment, application, notification, and enrollment and termination by OASIA
Maintain and secure all related employee information per state and federal law
Supervise the Office’s criminal history background check (CHC) process, including document retention
Provide education and training to Office employees and supervisors on policies and procedures for conducting CHCs
Provide oversight and guidance on Office personnel matters related to workers’ rights including, but not limited to, workers’ compensation, short- and long-term disability, Family Medical Leave Act matters, Family and Medical Leave Insurance matters, and Americans with Disabilities Act matters
Provide education and training to Office employees and supervisors on policies and procedures for related employee requests
Oversee the Office’s information technology systems and IT contracts supporting those systems and make recommendations for best solutions and innovations to support the needs of the Office
Engage with Bridges team members, supervisor, and leadership to support continuous program improvement and development of services
Strategize and collaborate with the leadership team to provide ethical, financially sound systems and operational best practices within the Office
Maintain a comprehensive understanding of independent agency operations working within compliance systems that include internal controls and legal requirements
Create or assist with developing and implementing rules, policies, procedures, and programs to ensure efficient operations and provide financial, human resources, and IT support to the Leadership team and all employees
Develop and implement rules, policies, and procedures to ensure efficient operations and provide transactional human resources support to the organization and its employees
Engage with OASIA to provide the Office with accounting support, including processing payments in the State Accounting System (CORE), vendor management in CORE, initiating accounting transactions directed by the Office, issuance and management of Office and employee PCARDS, maintaining account coding structure, and providing accounting related support
Identify and create solutions for office space needs of Bridges, both centrally in Denver and in regions as needs are identified
Assist with auditing requests, as directed by the Executive Director or Bridges Commission
Ensure staff support is provided to the Bridges Commission, as needed
Develop and engage in specific projects and assignments to support Bridges as directed by the Executive Director
Provide direct supervision of office managers
Requirements
Passionate about working to improve the systems of care for those caught in the intersection of behavioral health and the criminal justice system
Person-centered, solutions-focused, and collaborative
Deeply committed to justice, equity, diversity, and inclusion
Value individualized solutions and responses that are meaningful to the participant and their well-being
Knowledge and experience of interpersonal trauma-informed approaches and systems of care, specifically understanding the importance of being person-centered, solution-focused, and collaborative in this work
Able to communicate and collaborate with varying levels of positions of power and manage conflict proactively and responsively with professionalism, confidentiality, clarity, and effectiveness
Creative, self-motivated, and able to work and make decisions independently in a decentralized environment
Client-driven and values-driven
Aligned with Bridges’ culture and passionate about supporting it throughout the organization
Responsive, flexible and adaptable to the evolving needs of the role and the organization
Capable of, and enjoys, thriving in a fast-paced, multi-tasking environment with thoughtful decision-making skills
Emotional intelligence; able to create and sustain helpful, professional relationships thoughtfully and responsively with empathy, respect, and collaboration
Paralegal support and contract and procurement experience
Graduation from an accredited college or university with a bachelor’s degree in a related field
Minimum of seven (7+) years of experience in operational leadership
At least three (3+) years of direct employee supervision with staff oversight of transactional human resource processes, practices, and compliance
At least two (2+) years of budgeting, contracts and procurement, and legal support
At least two (2+) years of providing formal training to other professionals
Ability to work independently with a hybrid environment
Ability to organize and prioritize work
Demonstration of professional alignment with Bridges values, culture, and principles of justice and equity through the organization
Be a current resident of the State of Colorado or become a resident of the State of Colorado within 30 days of the hire date
Have reliable transportation to meet travel requirements
Ability to work remotely, in an office setting, and travel throughout Colorado or region, depending on the position’s responsibilities
Willing to submit to a routine background investigation, including a criminal history check
If hired, the Immigration Reform and Control Act requires you to provide proof of your eligibility to work in the United States within three (3) workdays of your start date
OR
At least two (2+) years as an employee or contractor with Bridges may substitute for the minimum qualifications above, with additional specialized training that may be required upon hire
Years of relevant work experience may substitute for the educational requirement with the exception of any required licenses, certifications, or accreditations
Years of education may substitute for the work experience requirement
Relevant lived experience could be considered as a substitution for educational and/or work experience with the exception of any required licenses, certifications, or accreditations
Nice to have:
Graduation from an accredited college or university with a master’s degree in a related field
Ten or more (10+) years of experience in office operations, office support, operations assistance, or a combination of the above
Experience providing support to employees within the criminal justice and/or behavioral health industry
Demonstrated continuing education, advocacy, or volunteer work in diversity, equity, inclusion, and justice or social justice principles. Lived experience will also be considered
Spanish speaking is a plus, and levels of proficiency will be considered
Benefits
Comprehensive benefits package that includes health, dental, and vision coverage for spouses, families, and domestic partners
Employer-paid basic life and AD&D insurance
Short and long-term disability insurance
Public Employee Retirement Association (PERA) benefits
Family and parental leave benefits
Generous paid time off
Professional and career development opportunities, including clinical supervision toward relevant licensure
Cell phone provided
Laptop for home office or travel for work
Exclusive parking at a discounted rate near the Ralph Carr Judicial building for easy access to in-person meetings in Denver
Important Details
Application closing date: October 23, 2026 at 9:00am MST
Reports to: Executive Director
Position location and travel requirements: This position will work from home with regular in-person requirements to meet business needs and state travel, depending on the particular assignment. Employees are expected to be readily available to meet business and last-minute needs. Travel to the Bridges office in Denver is to be expected. Reliable transportation will be required.
Application Process
Provide a resume
Provide a cover letter
Provide a list of three references with contact information (2 of 3 must be professional)
Incomplete applications will not be considered
About the Company
Established in 2018, Bridges of Colorado places Bridges Service Professionals across Colorado's 23 judicial districts to serve defendants in the criminal justice system who have significant mental health needs. Bridges has been identified nationwide as a promising practice that focuses on the whole person. At its very core, Bridges is person-centered advocacy rooted in solution-focused, collaborative practices intended to promote positive outcomes for participants. Bridges of Colorado is a State of Colorado Employer.
