About This Role
This Operations Coordinator position is designed to strengthen the administrative side of the business by improving organization, streamlining processes, supporting compliance, and ensuring operational responsibilities are managed efficiently. The role involves balancing detailed administrative work with broader initiatives to enhance organizational effectiveness.
Responsibilities
- Learn and develop a strong understanding of the company's administrative processes and their relationship to daily operations
- Help organize and coordinate recurring administrative responsibilities, records, deadlines, and reporting
- Assess existing workflows and workload distribution to identify gaps, inefficiencies, and opportunities for improvement
- Take ownership of assigned administrative functions, ensuring work is completed accurately, consistently, and on time
- Assist with maintaining organized records, tracking systems, and internal reporting
- Support coordination and communication between administrative staff, dispatch operations, and management
- Review existing administrative procedures and recommend practical improvements
- Develop, document, and maintain Standard Operating Procedures (SOPs)
- Identify repetitive or outdated processes that could benefit from automation
- Research technology solutions and help coordinate implementation of approved improvements
- Work with employees and outside service providers to streamline workflows and improve accuracy
- Help establish more consistent systems for monitoring responsibilities and measuring performance
- Support compliance-related documentation, recordkeeping, and tracking
- Help ensure important administrative requirements and deadlines are properly monitored
- Identify gaps in existing procedures and recommend improvements
- Assist with financial and operational recordkeeping, reconciliations, and reporting as assigned
- Support communication and coordination with third-party vendors, agencies, and business partners
- Assist the President with administrative and operational improvement initiatives
- Research and evaluate opportunities to modernize existing business processes
- Coordinate assigned projects, track progress, and follow up on deliverables
- Help identify operational deficiencies and bring potential solutions to management's attention
- Take on additional responsibilities as business needs evolve
Requirements
- Bachelor's degree in business administration, accounting, operations, or a related field preferred; equivalent relevant education and experience will be considered
- Minimum 3 years of experience in business administration, operations coordination, financial administration, compliance, or a related field
