Operations Coordinator

About This Role

Organising, coordinating, and ensuring the smooth day-to-day operation of the company's franchise network is the core of this role. The Operations Coordinator will support the wider team and be a reliable point of contact for getting tasks completed and keeping everything on track.

Responsibilities

• Manage the support inbox and ClickUp tickets, ensuring queries reach the right people and are followed up
• Coordinate meetings, diaries, travel, accommodation, and events
• Maintain accurate KPI dashboards, performance trackers, and operational task lists
• Carry out routine compliance checks and flag any concerns
• Provide general administrative and coordination support to the wider team
• Organise team engagement activities and help create a positive working environment

Requirements

• Strong administration and coordination experience
• Excellent organisational skills
• Exceptional attention to detail
• Confident using computer systems
• Comfortable learning new platforms
• Able to manage competing priorities without losing sight of the details
• Friendly, professional manner
• Sound judgement
• Confidence to follow up with people to ensure tasks are completed
• Proactive and approachable

Nice to have:

• Experience with ClickUp, reporting tools, or event coordination

Benefits

• Bonus
• Flexible homeworking
• Access to a company holiday home in Dorset
• Opportunity to make a real difference within a growing support network

Important Details

• Schedule: 40 hours per week

About the Company

G A Carers Franchises Ltd is looking for an Operations Coordinator to join its National Office team in Chichester.