Operations Coordinator

About This Role

Operations Coordinators support daily business operations by coordinating schedules, managing administrative tasks, and maintaining organized workflows across teams. This role helps track project timelines, prepare reports, and ensure that client deliverables are completed accurately and on time. The Operations Coordinator assists with customer inquiries, communicates updates to internal stakeholders, and identifies opportunities to improve operational efficiency, collaborating closely with leadership and team members to maintain smooth, consistent service delivery.

Responsibilities

• Coordinate schedules
• Manage administrative tasks
• Maintain organized workflows across teams
• Help track project timelines
• Prepare reports
• Ensure client deliverables are completed accurately and on time
• Assist with customer inquiries
• Communicate updates to internal stakeholders
• Identify opportunities to improve operational efficiency
• Collaborate closely with leadership and team members to maintain smooth, consistent service delivery

Requirements

• Strong Operations Management skills, including coordinating tasks, supporting project workflows, and maintaining organized processes
• Solid Administrative Assistance skills, such as scheduling, document management, data entry, and general office support
• Effective Communication skills, including clear written and verbal communication and the ability to relay information between teams and clients
• Analytical Skills to interpret data, track metrics, and support decisions that improve operational performance
• Customer Service skills, including responsiveness, professionalism, and a focus on positive client experiences
• Proficiency with office productivity tools (e.g., spreadsheets, project management software)
• Strong attention to detail
• Ability to prioritize multiple tasks

Nice to have:

• Experience in marketing, digital services, or a related business environment
• Associate’s or bachelor’s degree in business, communications, or a related field

About the Company

TMS+ Digital Marketing helps businesses build effective online presences that attract and convert new customers. The company provides affordable digital renovation services that improve visibility, reach, and brand presentation, using data-driven insights to guide future marketing decisions and support sustainable growth for clients.