About This Role
This role supports administrative activities, project coordination, internal communication, and daily business operations. The Operations Coordinator maintains efficient daily workflows, organizes business documentation, coordinates schedules, and supports communication between internal teams, clients, and external service providers. This position is ideal for someone who enjoys working in a professional technology environment, managing multiple responsibilities, and helping teams stay organized and productive.
Responsibilities
- Coordinate daily office operations and administrative activities
- Organize schedules, meetings, appointments, and internal communications
- Support project coordination and monitor assigned tasks and deadlines
- Maintain accurate business records, reports, and operational documentation
- Assist with tracking project updates, deliverables, and workflow progress
- Communicate with clients, vendors, service providers, and internal team members
- Prepare spreadsheets, presentations, correspondence, and business documents
- Coordinate routine requests between technical, administrative, and management teams
- Assist with organizing client information, service requests, and project records
- Monitor outstanding tasks and follow up to ensure timely completion
- Support purchasing requests, office supplies, and vendor coordination
- Help identify operational delays and communicate issues to management
- Maintain organized electronic files and internal tracking systems
- Assist with improving administrative procedures and daily workflow efficiency
- Provide general operational and administrative support as needed
Requirements
- Strong organizational and time-management skills
- Excellent attention to detail and accuracy
- Good written and verbal communication skills
- Ability to manage multiple responsibilities and meet deadlines
- Proficiency with Microsoft Office, Google Workspace, or similar applications
- Comfortable working with spreadsheets, email, scheduling tools, and digital records
- Strong interpersonal and customer service skills
- Ability to work independently and collaborate with different teams
- Good problem-solving skills and a proactive approach to daily tasks
- Professional attitude, dependability, and willingness to learn
Nice to have:
- Previous experience in administrative support, operations, customer service, or project coordination
- Familiarity with IT services, software development, or technology-related business operations
- Experience using CRM, project management, or task-tracking platforms
- Basic understanding of project coordination and operational reporting
- Experience supporting office administration, vendor communication, or client services
Benefits
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
- Professional and collaborative technology-focused work environment
- Opportunities to develop administrative and operational coordination skills
- Exposure to software development, IT services, and business technology operations
- Hands-on experience supporting multiple business functions and projects
- Opportunities to expand professional knowledge and responsibilities
Important Details
- Schedule: 40.0 hours per week
About the Company
Big Brain Technology is a technology services company focused on software development, IT consulting, digital solutions, and business technology support. They help businesses improve operational efficiency, coordinate technical projects, and implement solutions that support their evolving needs.