Operations Coordinator

About This Role

Overseeing the daily administrative and operational activities of a growing clinic is the core of this contract position. The role is ideal for someone who can balance administrative precision, team coordination, and client-facing responsiveness while helping improve internal workflows. This person will contribute to a smooth office experience by keeping schedules accurate, tracking key operational details, and supporting both staff and patient needs.

Responsibilities

• Oversee daily administrative and operational activities to help the clinic stay organized, efficient, and on schedule
• Review recurring task lists, verify completion, and follow up with team members to address missed or delayed items
• Evaluate existing procedures, recommend practical workflow improvements, and assist with putting updated processes into practice
• Respond to patient and client inquiries in a timely manner, stepping in directly when additional support is needed to maintain strong service levels
• Monitor appointment calendars for conflicts, prevent scheduling errors, and confirm patients are booked appropriately throughout their care plans
• Support front desk operations by helping ensure service charges are entered accurately and patient account details are maintained correctly
• Maintain operational tracking documents by recording revenue figures, patient activity, and lead information with accuracy
• Manage clinic supply levels, place replenishment orders before shortages occur, and help keep credentialing and insurance records current
• Coordinate daily priorities for a small support team, check progress regularly, and assist with onboarding activities for new team members
• Provide logistical support for community workshops and contribute light editing assistance for digital content such as videos or podcasts when needed

Requirements

• At least 2 years of experience in administrative support, office coordination, or a similar operations-focused role
• Demonstrated ability to manage schedules, monitor details, and keep multiple tasks organized in a fast-paced environment
• Experience handling inbound inquiries and providing detail-focused front-office or receptionist-style support
• Strong data entry skills with a high level of accuracy when maintaining reports, records, and tracking documents
• Proficiency with Microsoft Office Suite, including common administrative and reporting tasks
• Working knowledge of Google Workspace tools, including Google Calendar, Google Drive, and Gmail
• Ability to communicate clearly, follow up effectively, and support a small team with day-to-day coordination needs

Benefits

• Access to top jobs
• Free online training