Operations Consultant

About This Role

Operating as part of Gallagher's Internal Consulting team, the Strategy and Operations Consultant helps solve some of the company's most important business process challenges. This role involves working with senior leaders and operational teams to analyze problems, develop solutions, and support improvements from planning through implementation. It is an opportunity for a strong problem solver who enjoys working across teams, using data to drive decisions, and turning ideas into practical action.

Responsibilities

• Analyze data and identify process improvement opportunities
• Build business cases, requirements, and performance metrics
• Document current-state and future-state processes
• Support market entry, profitability, and growth strategy studies
• Develop action plans and implementation support materials
• Create reports, training materials, and project updates
• Present recommendations and help drive performance improvement initiatives

Requirements

• Bachelor’s degree required
• English B2+
• 2–3 years of management consulting experience
• Strong strategic thinking and problem-solving skills
• Ability to analyze both quantitative and qualitative data and turn insights into clear recommendations
• Advanced proficiency in PowerPoint, Excel, and Word
• Ability to work independently with limited guidance
• Strong written and verbal communication skills, including confidence working with senior leaders
• Sound business judgment and the ability to balance financial and non-financial considerations
• A collaborative mindset and commitment to continuous learning and professional growth

Nice to have:

• Experience in the insurance brokerage industry

About the Company

Gallagher is a global community that helps clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. The company offers opportunities to grow careers and make an impact.