Operations Consultant

About This Role

This role is for an Operations Consultant who thrives on hands-on work and delivers tangible, measurable impact for clients. It involves working within a team culture that values collaboration and focuses on continuous improvement and change management. The position requires extensive travel across North America, with occasional international opportunities.

Responsibilities

• Analyze and redesign work processes and management systems using interviews, observations, data analysis, and various analytical techniques to identify performance and productivity barriers
• Work directly on-site with clients and build relationships with client managers to train, coach, and support them in bringing business changes to life
• Provide support to client managers to implement changes and ensure they generate measurable financial results
• Design reporting tools that allow increased visibility within the business and enhanced management controls

Requirements

• Minimum Bachelor’s degree required (business education preferred)
• 1-2 years of experience working with clients, utilizing key problem-solving and analytical skills
• Excellent communication and presentation skills that effectively convey complex business ideas across all levels in an organization
• English is a requirement; French and Spanish are an asset
• Strong business acumen and demonstrated experience in leadership/coaching
• Advanced analytical and solutioning skills with high attention to detail
• Excellent MS Office skills (Excel, Word, PowerPoint)
• Willingness to travel 4-5 days/week across North America and occasionally on international assignments
• Valid passport and eligibility to qualify for a TN work visa under USMCA (must be a Canadian, American or Mexican citizen)
• Valid driver’s license
• Successful candidates will be asked to participate in a criminal background check during the recruitment process

Benefits

• Travel perks (all expenses paid, daily per diem, plus flexible weekend travel policies if you want to explore while on the road)
• Fun company events, trips, and activities
• Wellness credits and anniversary gifts
• Group sponsored health, dental, and travel coverage

Important Details

• Travel: up to 100% across North America, with occasional international opportunities

Application Process

• Only those selected for an interview will be contacted

About the Company

Carpedia International is an operations-focused management consulting firm that implements tangible, sustainable improvements in behavior, performance, and processes. For over 32 years, the company has partnered with leading companies across financial services, manufacturing, healthcare, retail, hospitality, and logistics. Carpedia International is Certified as a Great Place to Work in Canada and recognized as one of Canada’s Most Admired Corporate Cultures winners. It hires on an as-needed basis and continuously builds its candidate funnel.