About This Role
This Operations Associate role is crucial for the store team, focusing on driving profitability and efficiency. The associate will collaborate closely with the Operations & Visual Management team to initiate and complete work, providing feedback to achieve optimal results in total store operations.
Responsibilities
- Execute inventory management processes effectively, maximizing accuracy and reducing shrink
- Investigate and identify root causes of inventory accuracy issues, partnering with the General/Store Manager to address process or system gaps
- Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
- Maintain and champion strong visual standards for the sales floor
- Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintenance and maximization
- Support a safe work environment and efficient operation through strong stockroom standards and processes
- Move dynamically on the retail floor to assess and fulfill the needs of the business, team, and guests
- Execute company-level operations-focused directives, projects, and initiatives, in partnership with the Operations & Visual Management team
- Assist in processing shipment and ensuring product flow, including visual merchandising placement and daily replenishment excellence
- Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
- Resolve client needs quickly and effectively, ensuring customer satisfaction
- Identify product concerns and communicate inventory needs to support business goals
- Perform other tasks as needed to keep the store clean, safe, inviting, and operating efficiently when not actively assisting guests
Requirements
- 1+ years prior work experience in a client-centric, sales & operational environment
- Ability to lift, push, carry, or otherwise move up to 50 pounds
- Ability to lift, bend, kneel, climb, crawl, and/or twist, and safely climb up/down a ladder
- Ability to stand and move for an entire shift
- Passion for customer service and delivering exceptional experiences
- Self-motivated with a desire to achieve results and excel individually and as a team
- Aligns with and embodies ALO’s Guiding Principles
Important Details
- Schedule: open availability 7 days a week, between 32-40 hours
- Blackout period: from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January)
