Operations Analyst

About This Role

The Operations Reporting & Data Analyst supports the Manager in operational reporting, data analysis, and process improvement within a dynamic plantation company. This role involves ensuring the accuracy of operational data, preparing performance reports, identifying trends, and contributing to strategic decision-making. The ideal candidate enjoys working with data and transforming information into meaningful business insights, taking on greater analytical responsibilities and continuous improvement initiatives as they grow in the role.

Responsibilities

• Collect, compile, and verify operational data from various departments to ensure completeness, accuracy, and timely submission
• Prepare daily, weekly, monthly, and quarterly operational reports and dashboards for Management using structured reporting templates
• Reconcile operational figures against source documents and investigate discrepancies to maintain data integrity
• Analyse operational performance by identifying trends, variances, and key performance indicators (KPIs), and provide recommendations for improvement
• Coordinate with department PICs to obtain accurate data, follow up on outstanding information, and ensure reporting deadlines are met
• Maintain and improve reporting templates, databases, and reporting processes to enhance efficiency and consistency
• Support forecasting, budgeting, and operational planning by providing reliable data and performance analysis
• Identify recurring data quality or reporting issues, investigate root causes, and recommend process improvements to enhance operational efficiency
• Work closely with the General Manager to provide operational insights and support data-driven business decisions
• Perform any other duties and responsibilities assigned by Management from time to time

Requirements

• Diploma or degree in Business, Operations Management, Supply Chain, Statistics, or related fields
• Candidates should be able to independently manage the full data collection, verification, and reporting process with minimal supervision
• Preferably experienced in operational environments such as agribusiness, manufacturing, logistics, or similar industries
• Strong Microsoft Excel skills, including data cleaning, reconciliation, lookups, pivot tables, and creating structured reporting templates
• Skilled in data verification, reporting, variance analysis, and maintaining monthly/quarterly reports
• Detail-oriented, analytical, proactive, and able to improve reporting processes and ensure data accuracy
• Good communication skills with the ability to present data and insights clearly to management
• Experience in forecasting, KPI tracking, performance reporting, or operational data management is an advantage